Logistics Assistant | Transportation

Description

Job Summary: Support the scheduling and tracking of return pickups, handle communication with carriers, and contribute to the continuous improvement of departmental processes. Key Highlights: 1. Support the scheduling and tracking of return pickups 2. Handle communication with carriers and ensure deadline compliance 3. Contribute to the continuous improvement of departmental processes **Built by people who transform education** **All Arco positions are open to People with Disabilities.****On a day-to-day basis, you will:** * Support scheduling return pickups with carriers; * Track pickup requests made by internal departments; * Perform follow-up on requests, ensuring pickup and delivery deadlines are met; * Communicate with carriers for alignment, adjustments, and resolution of incidents; * Update and maintain process cards in Pipefy, ensuring accurate and organized information; * Support daily routines in the transportation \- returns area; * Contribute to the continuous improvement of departmental processes. **To participate in our selection process, you must have:** * Completed high school; * Proficiency with ERP systems and process management tools; * Proficiency with control databases, data organization, filters, and low-complexity analyses; * Strong communication skills to interact with internal departments and external partners; * Organization, agility, attention to detail, and effective deadline management. **Preferred Qualifications:** * Technical or undergraduate degree in Logistics, Administration, or related fields (desirable); * Prior experience in logistics, transportation, or returns; * Experience with Pipefy, ERPs, or logistics management systems; * Experience monitoring KPIs or operational SLAs. **What you’ll find at Arco, beyond incredible people:** \+ Meal and/or food allowance \+ Health and dental insurance \+ Transportation voucher \+ Extended maternity and paternity leave \+ Childcare allowance \+ Health support: partnership with Wellhub and Zenklub \+ Education incentive \+ Discount on airline tickets \+ Pet health insurance partnership \+ Access to Arco’s educational materials for employees’ children \+ Partnerships for MBA and postgraduate programs **\#MoreDiversity** We believe that in a diverse and inclusive environment, our **people will be happier, more engaged**, and have **greater opportunities to reach their full potential**. That’s why, at Arco, we respect and value equal rights, recognize individual uniqueness, and believe that **all** people can contribute to our purpose. **\#JoinArco**