IMPORT AND EXPORT SUPERVISOR

Description

Job Summary: A customer service professional focused on document verification, initiating and monitoring processes, issuing documents, and organizing information. Key Highlights: 1. Customer service and communication across multiple platforms. 2. End-to-end management of foreign trade processes and documentation. 3. Detailed tracking of deliveries and logistics releases. CUSTOMER SERVICE VIA MESSAGES (WHATSAPP), EMAIL, AND PHONE CALLS; DOCUMENT VERIFICATION: PROFORMA INVOICE, COMMERCIAL INVOICE, PACKING LIST, BILL OF LADING (BL), AND CE MERCANTE; INITIATING PROCESSES IN COMEXWAY; ISSUANCE OF COMEXWAY NUMERICAL DOCUMENTS; MONITORING ONGOING PROCESSES WITH THE TEAM; UPDATING CLIENT FOLLOW-UPS; VERIFICATION AND CONFIRMATION OF NCM CODES; ISSUANCE OF LI (IMPORT LICENSE) FOR APPROVING AUTHORITIES; SUBMISSION OF PROCESSES TO APPROVING AUTHORITIES; PREPARATION AND VERIFICATION OF DESCRIPTIONS; PREPARATION, VERIFICATION, AND REGISTRATION OF IMPORT DECLARATIONS (DI); ISSUANCE OF ICMS TAX PAYMENT GUIDES AND GLME ISSUANCE; PREPARATION OF DOSSIERS FOR ICMS EXEMPTION; PREPARATION OF DOSSIERS FOR RFB DOCUMENTARY ANALYSIS; GENERATION OF INVOICE MIRROR SPREADSHEETS; TRACKING OF CE MERCANTE RELEASE; SUBMITTING PROCESSES FOR CLEARANCE AT TERMINALS; INVOICING PROCESSES AT TERMINALS AFTER CLEARANCE; ISSUANCE OF STORAGE FEES INVOICES AFTER TERMINAL CLEARANCE; TRACKING UNIT DELIVERY TO THE CUSTOMER; TRACKING RETURN OF EMPTY UNITS TO THE RETURN TERMINAL; VERIFYING WHETHER RETURNED EMPTY UNITS REQUIRE WASHING; SUBMITTING PROCESSES FOR CLOSURE TO OUR FINANCE DEPARTMENT. Employment Type: Full-time CLT Compensation: Starting from R$5.000,00 per month Benefits: * Medical insurance * Dental insurance * Fuel allowance * Life insurance * Meal allowance * Transportation allowance