




Job Summary: The professional will be responsible for customer service, document verification, opening and monitoring of processes, issuance of documents and guides, and logistical coordination of deliveries and returns. Key Highlights: 1. Customer service through various communication channels. 2. End-to-end management of foreign trade processes and documentation. 3. Coordination and logistical monitoring of cargo units. CUSTOMER SERVICE VIA MESSAGES (WHATSAPP), EMAIL, AND PHONE CALLS; DOCUMENT VERIFICATION: PROFORMA INVOICE, COMMERCIAL INVOICE, PACKING LIST, BILL OF LADING (BL), AND CE MERCANTE; OPENING PROCESSES IN COMEXWAY; ISSUANCE OF COMEXWAY NUMERARIES; MONITORING OF ONGOING PROCESSES WITH THE TEAM; UPDATING FOLLOW-UP INFORMATION FOR CUSTOMERS; VERIFICATION AND CONFIRMATION OF NCM CODES; ISSUANCE OF LI (IMPORT LICENSE) FOR COMPETENT AUTHORITIES; SUBMISSION OF PROCESSES TO COMPETENT AUTHORITIES; ASSEMBLY AND VERIFICATION OF DESCRIPTIONS; ASSEMBLY, VERIFICATION, AND REGISTRATION OF IMPORT DECLARATION (DI); ISSUANCE OF ICMS TAX GUIDES FOR PAYMENT AND ISSUANCE OF GLME; PREPARATION OF DOSSIERS FOR ICMS EXEMPTION; PREPARATION OF DOSSIERS FOR DOCUMENTARY ANALYSIS BY RFB (FEDERAL REVENUE SERVICE); ISSUANCE OF FISCAL NOTE MIRROR SPREADSHEET; MONITORING OF CE MERCANTE UNBLOCKING; REGISTRATION OF PROCESSES FOR RELEASE AT TERMINALS; BILLING OF PROCESSES AT TERMINALS AFTER RELEASE; ISSUANCE OF STORAGE FEES INVOICES AFTER RELEASE AT TERMINAL; MONITORING OF UNIT DELIVERY TO THE CUSTOMER; MONITORING OF EMPTY UNIT DELIVERY TO THE RETURN TERMINAL; VERIFICATION OF WHETHER RETURNED EMPTY UNITS REQUIRE WASHING; SUBMISSION OF PROCESSES FOR CLOSURE TO OUR FINANCE DEPARTMENT. Employment Type: Permanent CLT Contract Salary: Starting from R$5.000,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Life insurance * Meal voucher * Transportation voucher


