**Main responsibilities:** * Provide customer service, including registering pickup requests in the system. * Relay new service requests and incoming orders to delivery personnel. * Issue service orders as needed. * Update internal departmental performance indicators. * Monitor and maintain operational reports up to date. **Requirements:** * Completed high school education. * Prior experience in the role. * Proficiency in Excel. **Schedule and Location:** * Monday to Friday, from 8:00 a.m. to 6:00 p.m. * Company located in the Santo Inácio neighborhood, Curitiba (PR). **Salary and Benefits:** * R$13,980.00 + Transportation Voucher (VT) or Fuel Allowance + Meal Voucher (VA) or Food Voucher (VR). Employment type: Permanent CLT contract Compensation: R$1,980.00 per month Benefits: * Fuel allowance * Meal allowance * Food voucher * Transportation voucher