Fraud Prevention Analyst

Description

Job Summary: Cooper Card is seeking a Fraud Prevention Analyst to develop and enhance processes, monitor transactions, analyze disputes, and propose continuous improvements. Key Highlights: 1. Active involvement in developing anti-fraud processes 2. Identification and monitoring of suspicious transactions 3. Proposal of improvements and anti-fraud policies **Job Description:** ---------------------- Cooper Card is looking for a Fraud Prevention Analyst to strengthen its team and actively participate in developing and enhancing fraud prevention processes for both new and existing products. The professional will be responsible for identifying and monitoring suspicious transactions, analyzing disputes, and proposing continuous improvements to fraud prevention policies and processes. Responsibilities: Evaluate and adjust fraud prevention parameters for new products and transactions; Identify fraudster profiles and adapt fraud prevention strategies as needed; Monitor transactions and systems in real time, reporting suspicious activities and ensuring operational integrity; Manage system opening and closing procedures, ensuring secure and efficient processes; Analyze transaction disputes and propose appropriate solutions; Propose improvements to fraud prevention processes, aiming to optimize operations and increase security; Create and update fraud prevention policies, aligning them with industry best practices; Monitor fraud trends and developments, providing insights to the company; Manage area KPIs, ensuring alignment with strategic objectives; Provide emergency customer support, clarifying doubts and analyzing suspected fraud cases; Conduct training and awareness initiatives in partnership with HR and Marketing on fraud prevention. **Mandatory Requirements:** ------------------------------ Prior experience in fraud prevention; Completed undergraduate degree in Computer Science, Business Administration, or related fields; Knowledge of fraud monitoring tools and information security; Ability to manage performance indicators related to fraud prevention; Experience creating fraud prevention policies and procedures; Availability to work on a 12x36 shift schedule from 7 a.m. to 7 p.m. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- INDIFFERENT **Benefits:** --------------- Meal or Food Allowance: BRL 28.00 per working day; Health Insurance: 50% co-payment; Dental Insurance: 70% co-payment; Transportation Voucher; TotalPass: Benefit for access to partner gyms; Dedicated dining and rest area in an innovative and comfortable environment; Casual Friday; Special events and commemorative dates. **Work Location:** ---------------------- COOPER SERVICOS **Working Hours:** ------------------------ 12x36 shift schedule from 7 a.m. to 7 p.m.