Senior Planning Analyst

Description

Job Summary: The Planning professional operates cross-functionally across the customer journey, ensuring coordination, results, and scalability—with a focus on efficiency. Key Highlights: 1. Develop and maintain robust dashboards and managerial reports. 2. Lead advanced planning and performance strategies. 3. Conduct complex data analyses to generate actionable insights. How the Planning Team Builds Loft: The Planning team’s mission is to operate cross-functionally across the entire customer journey—from initial activation, through delinquency analysis, collections processes, contract renewals, and customer support—ensuring all components are coordinated, results-oriented, and prepared to scale efficiently. **Challenges you’ll face:** * Develop and maintain robust dashboards and managerial reports, ensuring accuracy, processing efficiency, depth, and clarity in information delivered to stakeholders and senior leadership; * Design, lead, and execute advanced planning and performance strategies, focusing on efficiency gains and result maximization; * Conduct complex data analyses, transforming large volumes of information into actionable insights and strategic recommendations; * Develop and maintain robust dashboards and managerial reports, ensuring accuracy, depth, and clarity in information delivered to stakeholders and senior leadership; * Collaborate integrally with internal teams for co-creation of analytical and tactical solutions; * Lead and monitor strategies and process automation to identify opportunities and enable predictive course correction; * Monitor and apply market trends and best practices in data, analytics, and strategy. **What you need to unlock this role?** * Proven, solid experience in strategic planning, with a track record of strategic engagement and consistent delivery of results; * Proficiency in BI tools (Power BI, Tableau, or Looker) and mastery of data manipulation languages (SQL is essential); * Sharp analytical ability, business-oriented mindset, strong sense of priority, and results focus; * Strong communication skills, with the ability to articulate complex analyses and influence decision-makers; * Creative and innovative profile, with critical eye toward processes and proactive identification of operational improvement opportunities; * Collaborative spirit, hands-on attitude, and high autonomy in managing multidisciplinary projects; * Experience in high-growth environments, fintechs, real estate credit, or digital collections solutions is desirable. **Additional Information** Caju \- Greater flexibility to use your benefits (Meal, Food, Mobility, Health, Home Office, Culture, and Education); Health Insurance \- Sulamerica Life Insurance \- Prudential ️WellHub \- Access to gyms across Brazil Wellz\- Mental Health Platform Parental Leave \- For parents Guapeco \- Pet Health Plan with discount ️Work \- Hybrid in Curitiba