LOSS PREVENTION AGENT

Description

Job Summary: Loss Prevention Agent I is an attentive and careful professional, tasked with ensuring the security and protection of the company's assets, customers, and employees by controlling processes and preventing losses. Key Highlights: 1. Focus on company asset security and protection 2. Electronic monitoring and internal surveillance for loss prevention 3. Customer service and application of the code of ethics #### **About the position:** Ensuring that the company's assets are properly cared for and protected is fundamental to the business. The Loss Prevention Agent I serves as the “eyes” of the unit, providing security to customers and employees. This role requires a professional who is attentive, careful, organized, and engaged — indispensable for this function. #### **Main responsibilities:** * Control operational procedures and processes, based on the company's code of ethics; * Receive goods and interact with third parties, participating in internal and external audits; * Support inventory counts conducted at the store, alongside the department responsible; * Perform theft, loss, and merchandise misplacement prevention services through electronic monitoring and internal surveillance; * Define corrective actions for vulnerable areas; * Aim to prevent total losses, in accordance with the company's established target; * Guide customers on various situations related to department activities; * Serve customers according to the company's required service standards; * Comply with operational procedures required for the position. #### **Desirable qualifications (preferred):** * Prior experience in loss prevention; * Ability to identify and propose improvements to security processes; #### **Benefits:** * Family Assistance Network * Telemedicine and Telepsychology * Dental Plan * Benefits Club * Pharmacy Discounts * Benefit Card * Incentive Programs * Life Insurance * Funeral Assistance * Pregnancy Follow-up * Nursing Room, Changing Room, and Rest Room * On-site Meals or Meal Voucher * Career Development Plan * Partner Website Discounts #### **Work schedule and working hours:** * Rotating shift: 6 days on, 1 day off; * 7 hours and 20 minutes per day.