Description
Job Summary:
Prevention Agent I is responsible for protecting company assets and ensuring the safety of customers and employees through monitoring and process control.
Key Highlights:
1. Ensure safety for customers and employees
2. Monitor and prevent loss and misplacement of goods
3. Control operational procedures and processes
#### **About the position:**
Ensuring that company assets are properly maintained and protected is fundamental to business operations. Prevention Agent I serves as the “eyes” of the unit, providing security to customers and employees. This professional must be attentive, careful, organized, and engaged—indispensable for this role.
#### **Main responsibilities:**
* Control operational procedures and processes, based on the company's Code of Ethics;
* Receive goods and interact with third parties, participating in internal and external audits;
* Support inventory activities conducted at the store, together with the department supervisor;
* Perform theft prevention, loss prevention, and goods misplacement prevention services through electronic monitoring and internal surveillance;
* Define corrective actions for vulnerable areas;
* Aim to prevent total losses, in accordance with the target established by the company;
* Guide customers on various situations related to departmental activities;
* Serve customers according to the service standards required by the company;
* Comply with operational procedures required for the position.
#### **Desirable qualifications (preferred):**
* Prior experience in loss prevention;
* Ability to identify and propose improvements to security processes;
#### **Benefits:**
* Family Assistance Network
* Telemedicine and Telepsychology
* Dental Plan
* Benefits Club
* Pharmacy Discounts
* Benefit Card
* Incentive Programs
* Life Insurance
* Funeral Assistance
* Pregnancy Monitoring
* Nursing Room, Changing Room, and Rest Room
* On-site Meals or Meal Voucher
* Career Development Plan
* Partner Website Discounts
#### **Work schedule and working hours:**
* Rotating shift: 6 days on, 1 day off;
* 7 hours and 20 minutes per day.