Description
Job Summary:
The Prevention Agent I is responsible for protecting the company's assets, ensuring the safety of customers and employees with attentiveness and organization.
Key Highlights:
1. Ensure the security and protection of the company's assets.
2. Prevent losses and conduct electronic monitoring.
3. Guide customers and control operational procedures.
#### **About the position:**
Ensuring that the company's assets are well cared for and protected is fundamental to the business. The Prevention Agent I serves as the eyes of the unit, providing security to customers and employees. This professional is attentive, careful, organized, and engaged—indispensable for this role.
#### **Main responsibilities:**
* Control operational procedures and processes, applying the company's Code of Ethics;
* Receive goods and interact with third parties, participating in internal and external audits;
* Monitor store inventories alongside the department supervisor;
* Perform theft prevention, loss prevention, and merchandise misplacement prevention services through electronic monitoring and internal surveillance;
* Define corrective actions for vulnerable areas;
* Aim to prevent total losses, according to the company's established target;
* Guide customers on various situations related to department activities;
* Serve customers according to the company's required service standards;
* Comply with operational procedures required for the position.
#### **Desirable qualifications (preferred):**
* Prior experience in loss prevention;
* Ability to identify and propose improvements to security processes;
#### **Benefits:**
* Family Assistance Network
* Telemedicine and Telepsychology
* Dental Plan
* Benefits Club
* Pharmacy Discounts
* Benefits Card
* Reward Programs
* Life Insurance
* Funeral Assistance
* Pregnant Women Support
* Nursing Room, Changing Room, and Rest Room
* On-site Meals
* Career Development Plan
* Partner Website Discounts
#### **Work schedule and working hours:**
* Rotating shift: 6 days on, 1 day off;
* 7 hours and 20 minutes per day.