IT Demand Manager

Description

Summary: The IT Demand Manager ensures structured and strategically aligned processes for capturing, evaluating, and managing business requirements across all Business Services areas. Highlights: 1. Manage and evaluate business requirements across all Business Services areas 2. Collaborate with international and interdisciplinary teams 3. Develop and improve demand management processes and KPIs **Company Description** The NETZSCH Group is a German company founded 150 years ago, with 50 years of operations in Brazil. The company operates through three main units: **Analysis and Testing**, **Grinding and Dispersion** and **Pumps and Systems.** Additionally, **Techco.lab** serves as a fourth business unit, providing its services to other NETZSCH branches, on tech areas. With innovative solutions, NETZSCH empowers its customers to create exciting products for a sustainable and innovative world! **Job Description** Your role as a **IT Demand Manager** is to ensure a structured, transparent, and strategically aligned process for capturing, evaluating, and managing business requirements across all Business Services areas. The IT Demand Manager ensures that high\-quality, well\-prepared demands flow into portfolio and project governance and supports stakeholders through professional moderation, eAective communication, and methodical guidance. **Qualifications** * Receipt, classification, and initial evaluation of requirements from all Business Services areas; * Ensuring completeness and quality of demand data; * Close collaboration with business stakeholders, IT business partners, portfolio owners, and project managers; * Moderation of demand workshops and review meetings; * Preparation of decision templates for portfolio boards; * Support in prioritization and strategic evaluation of demands; * Maintenance of the demand database in ServiceNow SPM; * Creation of dashboards, reports, and status overviews; * Further development of demand management processes, templates, and KPIs; * Training of business departments in the use of ServiceNow SPM; * Methodological responsibility for the demand management process within Business Services; * Authority to decide on the formal acceptance and classification of demands; * Right to propose prioritization and rejection of requirements; * Moderation authority in demand workshops and review meetings. **Required Skills** * Experience in demand, portfolio, or project management; * Experience in working with international and interdisciplinary teams; * Proven success in managing complex requirements and stakeholder communication; * Experience with project management methodologies (PMI, PRINCE2, agile frameworks); * Understanding of business processes and IT system landscapes; * Ability to create reports, dashboards, and decision templates; * Excellent English language skills; * Strong communication, moderation and teamwork skills, combined with a high level of service orientation; * Analytical and conceptual thinking skills with a structured and self\-reliant working style; * Intercultural competence and diplomatic skills. **Additional Information** CLT contract * Equipments * Health insurance (Unimed) * Dental insurance * Meal card (Swile) * PPL * Quinquênio * NETZSCH Academy \| Educational subsidy * OpenEnglish * GoGood Hybrid work in Curitiba or Pomerode.