Job Summary: This professional will handle customer service, PGR event handling, incident tracking, and route adjustments using relevant technologies and functional experience. Key Highlights: 1. Proactive customer service and driver support 2. Event and incident management with a focus on route analysis 3. Experience with monitoring technologies and the Trafegus system Requirements: Experience in customer service; Knowledge of mainstream technologies; Focused and proactive; Familiarity with the Trafegus system is a plus, as is prior experience in this role and punctuality; Main Responsibilities: Handle major PGR events, provide customer service, respond to driver requests via phone and messaging platforms, generate and track incidents, submit reports to authorities in case of accidents, analyze and adjust routes when necessary, monitor vehicle signal loss. Perform vehicle checklists using available technologies. Must reside near Clube Santa Mônica. Employment Type: Full-time CLT Compensation: R$2.000,00 - R$2.200,00 per month Benefits: * Medical assistance * Fuel allowance * Meal voucher Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
