Job Summary: This professional will be responsible for collecting bills, negotiating outstanding debts, updating contact information, and monitoring agreements, while maintaining a professional relationship with customers. Key Highlights: 1. Responsible for bill collection and debt negotiation 2. Maintain courteous and professional relationships with customers 3. Achieve credit recovery targets and performance indicators Portão Neighborhood **NRM Gestão em Carteira** is seeking a **Collections Representative** to join our team. **Compensation and Benefits:** * Fixed salary: **R$ 2.000,00** * **Performance-based commissions** * **Transportation allowance** * **Meal allowance: R$ 31.00 per day (no deduction)** **Working Hours:** * Monday to Friday * From **8:00 AM to 6:00 PM** * **Main Responsibilities:** * Conduct **bill collection for the Águas Claras portfolio** via phone, WhatsApp, and other customer service channels. * Negotiate outstanding debts, seeking agreements and solutions to resolve pending matters. * Update contact information and system records. * Issue payment slips and monitor executed agreements. * Maintain courteous and professional relationships with customers throughout the negotiation process. * Achieve credit recovery targets and performance indicators. **Requirements:** * Completed high school education. * Experience in **collections or customer service** is a plus. * Strong verbal and written communication skills. * Negotiation and persuasive argumentation skills. * Organizational skills and results orientation. * Basic computer literacy. Employment Type: Permanent CLT Salary: R$2.000,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
