Job Summary: In-person and remote patient support, billing, payment management, and surgical scheduling, with emphasis on communication and courtesy. Key Highlights: 1. In-person, telephone, and WhatsApp patient support. 2. Billing management, payment processing, and issuance of invoices. 3. Surgical and pre-operative scheduling coordination. **Job Description:** ---------------------- Provide in-person, telephone, and WhatsApp patient support. Prepare necessary documents for billing and archiving. Negotiate payment amounts and terms with patients. Receive payments and issue invoices. Perform daily cash reconciliation. Manage surgical and pre-operative schedules. Identify patients on surgery days. Issue pre-operative exam and surgical procedure authorization forms. Deliver signed surgical consent forms. Monitor online consultations and verify appointments in the Tasy system. Experience with the Tasy system and negotiation skills will be considered advantageous. **Essential Requirements:** ------------------------------ Completed high school education and strong communication skills. **Desirable Requirements:** -------------------------- Proactive attitude, courtesy in patient interactions, strong communication skills, teamwork orientation, and public-facing service experience. **Employment Type:** -------------------------- CLT **PCD:** -------- NO **Benefits:** --------------- Meal allowance, transportation allowance, dental plan, health insurance, and internal benefits. **Work Location:** ---------------------- Hospital de Olhos de Cascavel **Working Hours:** ------------------------ 9:00 AM to 7:00 PM, Monday through Friday, and half-day on Saturday.
João Silva
Indeed · HR
João Silva
Indeed · HR
