We believe our employees constitute the most important element for transforming the realities of individuals, communities, and enterprises—contributing to their development, facilitating access to public policies, and strengthening citizenship. This is a position within our Talent Pool. INEC seeks talented, passionate individuals who love what they do and aspire to achieve ever-greater success. The Coordination Assistant is responsible for carrying out internal administrative and operational routines, ensuring customer service and supporting Unit Coordinators and Microcredit Agents. If you are organized, proactive, and committed to delivering customer satisfaction, INEC is the right place for you! Join this family that is fundamentally MADE OF PEOPLE! **Responsibilities and Duties** Key activities for this role: * Providing customer service by informing customers about products and services; * Conducting various inquiries and document control; * Managing and organizing files; * Supporting the monitoring of unit management controls; * Assisting in the credit proposal contracting process; * Performing other duties within the scope of this role. **Requirements and Qualifications** Must be at least 18 years old; Education: High school diploma completed; Required knowledge: Experience in administrative routines and public service; Willingness to travel between municipalities; Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). **Additional Information** **Base Salary:** R$ 1,712.11 Situational Remuneration; Working Hours: Monday to Friday (8:30 AM to 5:30 PM). **Benefits of Working at INEC:** Professional development and training program; Medical and dental plan; Emotional well-being program; Private pension plan; Meal allowance and Basic Food Basket allowance: R$ 1,496.46; Wellhub; Daycare reimbursement; Life insurance. Bring your talent to INEC! Our Contacts: Paraíba Regional Office – Agroamigo Phone: (83) 99994-7124 Email: karine.furtado@inec.org.br Submit your application and join our selection process. #INECFEITODEGENTE Founded in 1993, the Northeastern Citizenship Institute (INEC) is a Civil Society Organization (CSO) whose primary focus is the sustainable development of communities in Brazil’s Northeast region. In 2003, its certification as a Civil Society Organization of Public Interest (Oscip) enabled INEC to establish a partnership with Banco do Nordeste to implement microfinance programs. Since then, INEC has accumulated 20 years of experience in microcredit, having managed the Crediamigo program from 2003 to 2022 and the Agroamigo program since 2005 to the present day. In 2021, the international NGO Water.Org joined forces with INEC and Banco do Nordeste to expand access to water solutions through microcredit. In 2022, Agroamigo served 1,410,064 active clients across 2,074 municipalities in Brazil’s semi-arid region. Beyond microfinance, INEC invests in socio-environmental initiatives, serving children, youth, and adults through projects that significantly contribute to sustainable development—centered on income generation and social leadership—in alignment with the United Nations’ Sustainable Development Goals (SDGs). Currently, INEC employs over two thousand staff members across all states of the Northeast region and the northern areas of Minas Gerais and Espírito Santo. Join this team #feitodegente and bring your talent to INEC!