Job Summary: Join our revolutionary digital transformation in container logistics, managing customer experience and building a successful career path. Key Highlights: 1. Significant impact on the global economy and your career 2. Energetic and pioneering environment with a diverse and talented team 3. Global opportunities and talent development We look beyond the ocean: integrating container logistics, connecting and simplifying our customers’ supply chains. We count on our people to make this happen! Join us as we embark on a digital transformation that will revolutionize the logistics business: you will play a vital role in our success, managing customer experience and building a successful career path. **What we offer?** We are on a revolutionary journey to simplify global trade, giving us the opportunity to deliver significant impact on the world economy—and on your career. With substantial personal responsibility, you will deepen your industry knowledge and build highly valued customer-facing communication and commercial skills—likely at a pace that will surprise you. Energetic and pioneering, this is also an environment that keeps you motivated. You will join a genuinely diverse and talented team passionate about focusing on customers—and colleagues. And thanks to our global scale, you’ll be well-positioned to explore opportunities across Maersk worldwide. Many other highlights include cutting-edge talent development initiatives and competitive benefits. **Key Responsibilities:** * In-person customer service * Control and printing of original Bills of Lading (BLs) * Storage and organization of documents received from customers * Management of original BLs for unlocking in the CE Mercante system * Support to the CX Frontline team * Control and management of form inventory * Processes with the Federal Revenue via portal and e-CAC * Proactive notification of port discrepancy notices (DUE) – Pre-shipment * Email management on the Case Management platform * Communication with internal and external stakeholders (terminals, operations team, cargo readiness, manifest team, transshipment team, Federal Revenue) * Record deletion in CE Mercante **We are looking for:** * Completed bachelor’s degree in Administration, Economics, Logistics, International Relations, Foreign Trade, or related fields * Advanced English proficiency * Intermediate knowledge of Microsoft Office Suite * Knowledge of documentary processes (endorsement) * Basic knowledge of regulatory instructions and legislation related to registration processes will be considered a plus * Strong communication skills * Problem-solving ability Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, pregnancy, gender identity or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .
João Silva
Indeed · HR
João Silva
Indeed · HR
