Job Summary: Provide in-person and remote support to users, maintain equipment and systems in operational condition, perform adjustments and repairs, and configure operating systems. Key Highlights: 1. Experience in hardware maintenance and technical support. 2. Ability to work in teams and serve the public under pressure. 3. Advanced knowledge of Windows networks and information security. About the Opportunity: ***IT TECHNICIAN I*** \> **Working Hours:** From 09:00 to 12:00 and from 13:00 to 18:00, Monday through Friday (subject to change at the company’s or client’s discretion). \> **Work Location Address:** Francisco Beltrão / PR. **\> Coverage Period:** July 13, 2026 to August 14, 2026\. **\> Employment Type:** CLT, fully on-site. \> **What We Are Looking For:** ***Education:*** Completed High School; ***Computer Skills:*** Advanced; ***Languages:*** Portuguese and Technical English; ***Years of Experience:*** Minimum of 1 year of proven experience required. ***Preferred Prior Experience:*** * Proven experience (e.g., formal employment record or similar) in technical roles related to Hardware Maintenance and/or Technical Support and Assistance. Minimum 1 year of experience required. * Experience in operation and support for Microsoft Windows 10 and subsequent Microsoft updates throughout the contract period; * Experience installing and supporting Microsoft Office and LibreOffice; * Experience providing end-user support for microcomputing. \> **Essential Job Responsibilities (Duties/Tasks):** * Strong customer service orientation, willingness to listen and assist, ability to respond with appropriate formality, capability to respond effectively under pressure, and ease working in teams. * Technicians must provide in-person and remote support to MPPR users, ensure equipment and/or connected systems remain fully operational, perform necessary adjustments and repairs—including installation and configuration of operating systems and software officially approved and provided by MPPR. \> **Specific Knowledge, Certificates, and Certifications Required:** * Certificate verifying satisfactory completion of a Technical and/or Vocational Course in Hardware Maintenance (microcomputers and/or printers) and/or training courses in Software or Operating Systems (Linux or Windows) and/or Computer Networking courses, with minimum duration of 40 classroom hours; * Knowledge of installing and configuring workstations running Microsoft Windows operating systems; * Basic Linux knowledge; * Basic electronics knowledge; * Advanced knowledge of Windows networking and Internet environments; * Advanced knowledge of microcomputer hardware; * Advanced knowledge of information security (backup and restoration); * Knowledge of security, vulnerabilities, and antivirus solutions; * Knowledge of assembling Category 5 and Category 6 network cables; * Knowledge of switch port termination; * Knowledge of printer maintenance (e.g., paper jams, toner/photoconductor replacement, assembly/disassembly, component cleaning, etc.). \> **Essential Personal Characteristics:** * Valid Brazilian National Driver’s License (CNH), category B or higher; * Criminal background clearance certificates issued by State Police and Federal Police. \> **What We Offer:** Salary: R$ 2\.450,00\. Meal Allowance: R$ 28.00 per working day (20% PAT deduction); Transportation Voucher (6% deduction); SESC Membership; Life Insurance; Others: GoGood. Minimum Educational Requirement: High School (Secondary Education) Driver’s License Requirement: B
João Silva
Indeed · HR
João Silva
Indeed · HR
