TECHNICAL CONSULTANT

Description

Job Summary: The professional will receive customers in After-Sales, present commercial advantages, inform them about maintenance, and ensure service and process quality. Key Highlights: 1. Opportunity to develop skills and expand knowledge 2. Make a difference in a company that values diversity 3. Dynamic and challenging environment for career development Join Us in Building the Future of Mobility! At **AUTOMOB**, we breathe passion for cars. We are a 100% Brazilian company, driven by talent, enthusiasm, and the contagious energy of our team members. Here, challenges become opportunities, and your voice has the power to shape the future of dealership operations in Brazil. We are **market leaders**, with a strong presence across the entire national territory. From light vehicles to heavy machinery, from financial services to insurance and consortia, we offer an integrated universe of solutions for our customers. With over **190 stores spread across 12 states and 65 cities**, we represent iconic brands such as BMW, Honda, Volkswagen, Toyota, JLR, Volvo, BYD, GWM, Ford, VW/MAN, Valtra, Fendt, and many others. Imagine yourself working with the largest brand portfolio in the segment nationwide, alongside more than 5,000 passionate and engaged professionals. At **AUTOMOB**, you’ll have the opportunity to develop your skills, broaden your knowledge, and build a successful career in a dynamic and challenging environment. We provide comprehensive solutions for our customers—from vehicle sales to after-sales services, including workshops, bodywork, and painting. If you’re passionate about cars, eager to learn, and seeking a place where your ideas are valued, AUTOMOB is your destination! Accelerate with us and make a difference in a company that values diversity and inclusion in all forms. Join us and become part of a team that celebrates individuality and mutual respect. **Responsibilities and Duties** * Receive customers in After-Sales; * Present the commercial advantages of After-Sales; * Inform customers about the importance of preventive and corrective maintenance; * Manage the administrative process from start to finish within the After-Sales workflow; * Complete all manufacturer-mandated training programs; * Ensure service and process quality (NPS—customer satisfaction); * Keep customers informed about vehicle service timelines and performed services. **Requirements and Qualifications** * Completed high school education; * Proficiency in Microsoft Office suite; * Driver’s license category B; * Experience in sales and customer service. **Additional Information** **PEOPLE ARE OUR BUSINESS, AND THAT’S WHY WE VALUE OUR TEAM MEMBERS IN MULTIPLE WAYS!** We offer the traditional benefits you already know—and go beyond them. Learn more! * **TUNED IN TO YOU:** Specialized support for our team members and their families via a 24-hour center offering psychological, health, social, family, financial, and/or legal assistance—all with absolute confidentiality. * Extended **Maternity** and **Paternity Leave** \+ **Newborn Kit** for new mothers and fathers. * We understand how important children’s and adolescents’ education is. At **AUTOMOB**, we help with purchasing the **school supply kit** for our team members’ children. * Our team members enjoy exclusive access to a **discount platform** covering travel, culture and entertainment, services, gastronomy, education, and wellness. * Through the **AUTOMOB University**, our team members learn and accelerate their professional development, becoming protagonists of their own careers.  * We recognize and value our **veteran team members**, celebrating milestone anniversaries. Those with **more than 15 years** of service receive an especially grand celebration. * **Mom’s Corner:** A dedicated space at our headquarters in Itaim Bibi and Administrative Headquarters in Mogi das Cruzes, designed for mothers returning from maternity leave who wish to **continue breastfeeding**. The area provides all necessary **equipment for milk expression and storage**, ensuring privacy and comfort. **** * **Totalpass:** Access to an extensive network of gyms and mental health and nutrition services, promoting healthy habits and well-being. * **Pet Love:** To care for your four-legged family member too, we offer a special benefit for this beloved member of your family. Do you identify with this position? Explore our open roles, apply, and let’s grow together in a company that expands every day. A dream that began in 1995 with our first Volkswagen dealership gained momentum and evolved into Brazil’s largest and most diversified dealership group. Our brand and product portfolio covers everything from light vehicles—new and used—to agricultural machinery, yellow-line equipment, and diverse services meeting our customers’ needs. Today, we represent 35 brands across these varied segments. Our devotion to service is embedded in our culture. We have a highly skilled team united by shared values: PEOPLE, CUSTOMERS, SIMPLICITY, OWNER MINDSET, SUSTAINABILITY, AND PROFIT. In 2021, we initiated our consolidation process with the creation of AUTOMOB; however, it was in 2024 that we unified all dealership companies and operations under one single entity. Today, we operate over 200 stores across 13 Brazilian states, supported by a team of nearly 7,000 employees. Are you interested and ready to join our Group? Then **accelerate with us**! We are a diverse company that promotes diversity across all positions—regardless of gender, sexual orientation, race, religion, or disability.