Job Summary: The professional will be responsible for providing customer support, understanding customer needs, implementing solutions, and conducting telephone sales of products and services. Key Highlights: 1. Customer support on technical, financial, and various other matters. 2. Conducting telephone sales and prospecting new customers. 3. Commercial negotiations and customer retention. We are seeking a **Customer Support** professional to join our team. The professional will be responsible for providing customer support on a wide range of topics, understanding customer needs and applying appropriate solutions, as well as conducting telephone sales of products and services, addressing customer interests and prospecting new customers. Responsibilities: * Provide customer support on technical, financial, and various other matters; * Conduct telephone sales, assist interested customers, and follow\-up on proposals; * Prospect new customers and register them in the sales management system; * Stay updated on the company's products and services; * Conduct commercial negotiations and finalize agreements with customers; * Maintain positive customer relationships to foster loyalty and satisfaction; Requirements: * Experience in customer support; * Knowledge of sales and negotiation techniques; * Strong communication and interpersonal skills; * Completed high school education; * Flexible working hours.
João Silva
Indeed · HR
João Silva
Indeed · HR
