Job Summary: IT Technical Support professional to work at a clinic, assisting with infrastructure maintenance, software installation, and access management. Key Highlights: 1. First-level technical support to clinic staff 2. Assistance in maintaining IT infrastructure and systems 3. Contribution to continuous improvements and organization of the IT department **Job Description and Responsibilities:** **Work Schedule:** On-site\- Monday to Friday \- 8:00 AM to 6:00 PM with a 1:30-hour lunch break, and alternate Saturdays from 8:00 AM to 12:00 PM. **Experience Level:** Professional **Employment Type:** Full-time – CLT **Work Location:** Dr. Saúde Clinic, Glória\- Vila Velha **?? Main Responsibilities:** * Provide first-level technical support to clinic staff; * Assist in maintaining IT infrastructure (network, internet, computers, printers, and systems); * Support installation, configuration, and updating of equipment and software; * Perform user access creation and management (e\-mail, internal systems, and workstations); * Assist in monitoring the clinic’s network and systems; * Support backup routines, information security, and equipment organization; * Log and track technical support tickets; * Support administrative and clinical teams in using systems (e.g., electronic health records); * Contribute to continuous improvements and organization of the IT department. **Requirements:*** Currently pursuing or having completed a technical or undergraduate degree in IT, Networking, Information Systems, or related fields; * Knowledge of: o Windows; o Networks (internet, Wi\-Fi, cabling); o Hardware (computers, printers); * Ability to quickly learn new systems; * Strong communication skills and customer service attitude; * Organized, responsible, and proactive; * Willingness to learn and grow within the IT field. **Benefits:** Medical assistance, Dental assistance, Internal benefits, Life insurance, Transportation, Meal allowance, Food voucher, Transportation voucher