Description: Knowledge in: IT infrastructure knowledge, including: * Clusters, Virtual Machines (VMs) and Windows Server * Administration and support of critical IT environments * Monitoring and performance analysis of systems Will be differentials * Experience with healthcare systems Tasy and Benner Working Hours * Monday to Friday from 08:30 to 17:30 in Curitiba \- PR OBS.: Hey! If you don't meet all the job requirements, we still invite you to apply, okay? We will carefully analyze your profile considering all your qualifications What are we looking for? We are looking for an organized, committed and responsive professional with solid knowledge in IT infrastructure. If you enjoy challenges, have an analytical mindset and are seeking a dynamic environment to develop your skills, this opportunity is for you! How will your day be * Provide support and maintenance for systems after Go\-Live, ensuring a smooth experience for users. * Perform activities such as granting and removing access rights, as well as analyzing and resolving massive incidents. * Execute troubleshooting to fix failures and coordinate crisis rooms with multidisciplinary teams. * Monitor and resolve alerts generated by the Zabbix system, ensuring high availability and performance of the environment. * Apply deploys in QA and PRD environments, ensuring system integrity and stability. * Provide differentiated support to VIP users (management, directors and presidency), ensuring fast and efficient assistance. * Participate in an on-call rotation with the team. 2511190202461739881