Description: Knowledge in: IT infrastructure, including: * Clusters, Virtual Machines (VMs), and Windows Server * Administration and support of critical IT environments * Monitoring and performance analysis of systems Preferred qualifications: * Experience with healthcare systems Tasy and Benner Work Schedule: * Monday to Friday, from 8:30 AM to 5:30 PM, in Curitiba – PR NOTE: Hey! Even if you don’t meet all the job requirements, we still encourage you to apply. We’ll carefully evaluate your profile considering all your qualifications. What we’re looking for: We are seeking an organized, committed, and proactive professional with solid IT infrastructure knowledge. If you enjoy challenges, possess strong analytical skills, and seek a dynamic environment to develop your abilities, this opportunity is for you! Your day-to-day responsibilities will include: * Providing support and maintenance for systems after Go-Live, ensuring a seamless user experience. * Performing tasks such as granting and revoking access, as well as analyzing and resolving widespread incidents. * Conducting troubleshooting to fix failures and coordinating crisis rooms with multidisciplinary teams. * Monitoring and resolving alerts generated by the Zabbix system, ensuring high availability and optimal system performance. * Deploying applications in QA and PRD environments, guaranteeing system integrity and stability. * Delivering differentiated support to VIP users (management, directorate, and presidency), ensuring agile and efficient assistance. * Participating in an on-call rotation with the team. 2511270202401739881