Operations Manager

Description

Job Summary: Professional responsible for managing operations, finance, quality, and people, ensuring compliance and excellence in patient care, with emphasis on DaVita’s culture. Key Highlights: 1. Comprehensive management of healthcare operations 2. Focus on quality, compliance, and people management 3. Work environment committed to clinical outcomes **The DaVita Way** *The DaVita Way means we dedicate our Minds, Hearts, and Hands to achieving our Mission, living our Values, and building a healthy Village. We care for one another with the same intensity with which we care for our patients.* Interested? Join us and make a difference in your life and in the lives of our patients! Together, let’s build the world’s best health community! **Responsibilities and Duties** **Financial Management** * Monthly monitoring of financial results and preparation of variance reports. * Review and management of financial statements. * Supervision of inventory management, procurement, and product selection. * Ensuring accuracy of patient billing information, submitted timely to headquarters. **Risk Management / Compliance and Quality** * Ensuring compliance with DaVita policies and state and federal regulations. * Maintaining quality assurance programs and implementing process improvements. * Leading cost-containment meetings and programs related to quality. **Facilities / Equipment Management** * Maintaining equipment and supplies to ensure safe, high-quality care. * Planning corrective actions for safety and equipment issues. **Patient Care Management** * Developing and reviewing policies jointly with the medical team to ensure efficient and safe treatment. * Promoting a work environment committed to clinical outcomes. **People Management** * Creating and communicating staff schedules according to unit needs. * Implementing and communicating DaVita policies to foster a positive environment. * Supervising nursing and biomedical teams to ensure quality care. * Documenting workplace accidents per established policies. * Reviewing time cards and conducting educational programs on new laws and regulations. * Communicating emergency management programs and training to enable rapid response in critical situations. * Adhering to DaVita’s safety policies. **Requirements and Qualifications** * Completed undergraduate degree; * Proficiency in Microsoft Office suite (especially Excel and PowerPoint); * Knowledge of administrative and financial processes; * Experience managing teams; * Experience in data analysis, tracking, and reporting key performance indicators; * Preferred: experience in the healthcare sector. **Additional Information** **What We Offer?** * Health Insurance: to take care of your well-being and that of your family. "Because health matters most." * Dental Insurance: so your smile stays always impeccable and beautiful. * Wellhub (Gympass) Partnership: to keep your health on track. * Pharmacy Partnership: because prevention is as important as treatment. * Sesc Partnership: because discounts on trips and hotels are always great! * Language School Partnership: so you can shine at work and at karaoke. * Insurance Company Partnership: because extra security is never too much! * Transportation Allowance: to facilitate your commute. * Meal Allowance: because grocery shopping is worth more than a thousand words. * Birthday Day Off: to celebrate your special day. * Baby Kit: essential products to support your little one. * Christmas Kit: because receiving small gifts is always nice—especially at Christmas. * Assistance Program: your mental health is our priority. * Nav Dasa App: to take care of your health wherever you are. * Payroll-Deductible Loan: financial assistance is always welcome! Tenure Recognition Program: we recognize the dedication of colleagues who contribute to DaVita’s growth! * **Work Location:** **Work Schedule:** **Greater Inclusion:** This position is open to people with disabilities. DaVita is a healthcare company providing high-quality dialysis services across Brazil. We entered Brazil in 2015 and, by the following year, operated seven centers. Our continuous, dynamic growth strategy now includes over 100 centers. We operate in 17 states, serving more than 20,000 patients with a team of over 6,000 colleagues. Globally, we operate in 12 countries, caring for over 200,000 renal patients across more than 3,000 dialysis centers. We operate in hospital settings and clinics for chronic patients, as well as a vascular access center. We uphold the Care Trifecta—a foundational principle guiding continuous improvement in the lives of our patients, our colleagues, and our world. Our values reflect the DaVita Way and shape our daily commitment to excellence in service, integrity, teamwork, continuous improvement, personal fulfillment, and fun.