E-commerce Manager

Description

Job Summary: The E-commerce Manager will drive performance across digital channels, marketplaces, and D2C platforms, with a focus on results, agile culture, and consumer experience. Key Highlights: 1. Lead e-commerce and marketplace operations, managing teams and strategies. 2. Monitor KPIs and propose strategic actions for sustainable growth. 3. Coordinate the commercial calendar and manage strategic partners. **Hello, we are BRW Group!** **Brazil’s largest house of sports brands**, operating in the **Fitness, Sports, Fashion, and Toys** segments, with an internationally recognized portfolio of brands present across diverse sports disciplines, gyms, and training centers. **We were born to foster the pursuit of a healthier life**, connecting passion, innovation, and performance through products and services that transform the sports world. We believe sport has the power to inspire, unite people, and drive change—and we want you to be part of this journey with us! **Working at BRW Group means being in the game to win**. Here, we value authenticity, encourage collective growth, and foster a dynamic environment where innovative ideas come to life. If you seek challenges, want to grow alongside iconic brands, and aim to impact the sports and lifestyle market, this is your place! **Join our team and help build the future of sports with us!** **Your position in the game** (role summary): The E-commerce Manager will be responsible for driving performance across the company’s digital channels, marketplaces, integrators, and D2C platforms of its brands. This role requires both strategic and technical execution, with emphasis on results, agile culture, consumer experience, and continuous development of digital operations. The role oversees selection and integration of new platforms, definition of processes and KPIs, connection with data hubs (SAP, Salesforce, DCM), as well as catalog governance and testing of new tools and workflows. **The plays that depend on you** (day-to-day responsibilities): * Lead proprietary e\-commerce and marketplace operations, managing content, sales, customer service, and performance teams; * Ensure execution of the digital strategy aligned with the business objectives of the group’s brands; * Monitor and analyze KPIs (sales, conversion, traffic, average order value, CAC, ROI, among others), proposing strategic actions focused on sustainable growth and improved profitability; * Coordinate execution of the commercial calendar across all digital channels; * Manage relationships with strategic partners (agencies, marketplaces, platforms, and technology vendors); * Collaborate closely with Marketing, Product, Logistics, and Technology teams to ensure a seamless, high-quality end-customer journey; * Identify opportunities for continuous improvement in processes, systems, and tools, pursuing innovation and operational efficiency; * Lead budget planning for the area, controlling investments and ensuring optimal resource allocation; * Track market trends and consumer behavior, promoting tests and implementation of new solutions to strengthen the brands’ digital presence. Requirements: **What makes you a starter** (requirements): * Prior leadership experience in e\-commerce roles, preferably within retail or manufacturing companies; * Strategic vision with strong analytical capability and results orientation; * Leadership ability and experience developing multidisciplinary teams; * Knowledge of e\-commerce platforms, marketplaces, CRM, performance tools, and analytics; * Excellent communication and negotiation skills with internal and external stakeholders; * Completed undergraduate degree in Business Administration, Marketing, Engineering, or related fields. **Differentiators that get you off the bench** (added-value attributes): * Familiarity with VTEX, Bling, Tiny, RD Station, Meta Ads, Google Ads, and Google Analytics 4; * Know\-how in omnichannel and CRM strategies; * Experience working with agile teams and methodologies such as OKR or Scrum; * Experience in the fitness and/or sports sector.