Artificial Intelligence Analyst

Description

Job Summary: Artificial Intelligence Analyst to implement and evolve generative AI solutions, translating business needs into intelligent and scalable workflows. Key Highlights: 1. Apply rigorous technical standards to build robust and secure automations 2. Connect strategy, methodology, and execution to amplify productivity 3. Focus on AI to enhance customer quality and experience **Artificial Intelligence Analyst** Ensure the implementation, operation, and evolution of generative AI solutions within the VIASOFT ecosystem, translating business needs into intelligent, efficient, and scalable workflows. Apply rigorous technical standards to “do the right thing, the right way, until it’s done right,” delivering robust, secure, and results-oriented automations. Connect strategy, methodology, and execution so that AI amplifies productivity, quality, and customer experience across all supported areas. **Responsibilities and Duties** **Prompt Engineering, LLM Ops, and MLOps** Develop structured prompts with validations (JSON, fallback), conduct A/B testing, and manage versioning, costs, latency, telemetry, structured logs, and failure tracing in LLM environments. **Automation and System Integrations** Build and maintain automated workflows using n8n, code nodes, and webhooks, integrating with OpenAI/GPTMaker, Bitrix24, WhatsApp Business, and REST APIs to ensure solution efficiency and scalability. **Data, Databases, and Pipelines** Work on data modeling and MySQL/PostgreSQL databases, developing optimized queries, pipelines, triggers, normalizations, and advanced search mechanisms (fulltext, GIN/TSVector). **Information Security and LGPD Compliance** Ensure data protection through practices such as data minimization and masking, prevention of sensitive information (PII) leakage, and privilege-minimum access management. **Product, Requirements, and Documentation** Translate business requirements into effective technical solutions, produce clear and concise documentation, and actively participate in reviews, continuous improvements, and product evolution. **Requirements and Qualifications** * Prior experience working with AI solutions, automations, or system integrations. * Knowledge of REST APIs and data manipulation in relational databases. * Familiarity with orchestration tools (e.g., n8n) and automated workflows. * Ability to analyze technical problems and propose simple, efficient solutions. * Basic understanding of information security and privacy best practices. Bachelor's degree in technology or data-related fields; postgraduate studies in AI or innovation are desirable. * Intermediate English for reading technical materials. **Additional Information** **Benefits of Being a VIASOFTER!** Meal or food allowance – your choice! Transportation allowance Remote work allowance (where applicable) Postgraduate assistance + partnerships with Unidep and Unimater (exclusive discounts) Support for external courses and language learning Access to Alura and Voors learning platforms Structured feedback and Individual Development Plan (IDP) Mentorship program with experts Life insurance Health plan with co-payment Dental plan Psychological counseling benefits Incentives for sports activities Referral Bonus – refer talent and get rewarded! Technical and behavioral development events Partnerships with various establishments offering exclusive advantages Birthday day off ***Important Note:*** *If you meet the requirements and feel aligned with our team, that’s all that matters! Here, we seek individuals with capability and willingness to drive transformation and take ownership—regardless of where you live, your age, race, color, religion, disability status, gender identity, or sexual orientation. Do your profile and values align with ours? Then join VIASOFT!* The **VIASOFT** is a specialist across all sectors it serves, becoming the **smartest choice** for companies seeking **evolution, innovation, and sustainable growth.** **We are driven by challenges and guided by excellence!** In **35 years of history**, we have built a strong, united team grounded in solid values and a culture of **results, recognition, growth, and celebration**. This is our **VIASOFT DNA!** Here, we work with an **absolute focus on customer success**, constructively challenge the status quo, and constantly strive to **do more and do better.** **Come achieve more with us!**