Supervisor III

Description

Job Summary: Experienced professional to lead, supervise, and manage teams and contracts, ensuring operational excellence and compliance with established standards. Key Highlights: 1. Leadership and supervision of fixed and mobile operational teams 2. End-to-end contract, budget, and supplier management 3. Talent development and people management ### **JOB DESCRIPTION** \*\*\*\*\*\*ALL OUR POSITIONS ARE ELIGIBLE FOR PERSONS WITH DISABILITIES AND INSS-REHABILITATED INDIVIDUALS.\*\*\*\*\*\* Work under general supervision, including training and guiding other team or department members regarding activity operations, scheduling, and resolution of issues that may arise, leveraging advanced technical knowledge and professional experience sufficient and appropriate for executing the most complex tasks associated with this position; Supervise the team assigned to contracts—whether fixed or mobile—ensuring they begin their activities properly equipped with appropriate attire, equipment, and materials, assigning responsibilities and duties to execute operational processes according to established standards and protocols in the standard operating procedure; Manage mobile teams—including floor treatment, landscaping, and post-construction services—by developing schedules and ensuring service delivery meets client requirements and deadlines; Conduct site visits, gather data for budgeting, quote necessary materials for service use, and negotiate pricing and timelines with suppliers and clients; Maintain contact with contract managers under your responsibility, respond to their requests, set priorities, propose solutions to incidents, and ensure proper execution of planned activities per operational standards; Supervise contracts under your management by reviewing schedule and routine implementation, making adjustments and suggestions upon approval from the operations manager and aligned with client needs; Provide individual or group guidance to employees, monitor disciplinary conduct and technical performance, and take appropriate actions per the code of conduct; Integrate newly promoted or hired leaders by designing and delivering technical and operational training aimed at developing them according to contract requirements; Prepare work schedules and staff rotation plans, vacation programming, overtime control, and record such information in designated documents and/or spreadsheets to guarantee daily team presence at workstations; Responsible for identifying employees with suitable profiles for internal selection processes; Supervise and perform, when necessary, administrative contract activities related to controls; Ensure scheduled trainings are conducted, communicate operational needs to relevant departments, arrange employee release for participation, and verify correct application of established procedures; Participate in trainings, lectures, projects, meetings, and changes promoted by ApoioEcolimp, assessing the need to relay information to subordinates; Ensure the new employee checklist process is performed per established routines, clarifying disciplinary rules, work instructions, safety regulations, and sector tours to support proper onboarding; Issue descriptive reports on site visits and operational progress across contracts; Inspect facilities, evaluating overall cleaning conditions in light of executed routines and schedules, and guide and monitor Cleaning Supervisors or Team Leaders; Manage material costs by monitoring inventory control, placing supply orders, tracking expiration dates, checking stock levels and storage conditions to meet contract needs; Participate in activities and documentation required for CIPA (Internal Commission for Accident Prevention) organization at the contract level; Monitor contract people management results—including absences, medical certificates, leaves of absence, and terminations—through records and controls, arranging staff allocation to cover absences in departments, ensuring appropriate handling; Submit monthly financial reports, collect supporting documents, input data into systems, and oversee time sheet completion and organization; Develop retention and/or reallocation strategies for employees, reducing turnover and absenteeism across contracts; Oversee employee document and record control (PGR, PCMSO, CIPA, product technical sheets, technical records, employment documentation), per occupational safety regulations and applicable legislation; Perform people management, conflict resolution, and ensure synergy among teams under your responsibility; Support nationwide implementation of new contracts as needed or upon hierarchical request—delivering training, allocating new teams, assessing client needs, and distributing routines to meet expectations and ensure service excellence; Attend judicial and administrative hearings as a company representative (preposto), if requested by the legal department; Perform related duties as assigned by your immediate supervisor. ### **JOB REQUIREMENTS** MINIMUM EDUCATION: Completed Bachelor’s degree. DESIRED: Not applicable. MINIMUM EXPERIENCE IN FIELD: 3 years. DESIRED: 4 years. LICENSES/CERTIFICATIONS: Not applicable ### **ADDITIONAL INFORMATION** **Employment Type:** CLT