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Job Summary: A Quality Professional responsible for document control, methodology validation, process standardization, quality control monitoring, nonconformance investigation, as well as training and supporting internal and external customers. Key Highlights: 1. Comprehensive involvement in quality management and process validation. 2. Opportunity to develop and standardize internal procedures. 3. Direct impact on service excellence and team training. **Your Responsibilities:** * Control documents, records, and processes through the quality management system; * Validate methodologies related to testing and internalization of new examinations; * Standardize internal processes, standards, and documents; * Monitor internal and external quality controls; * Investigate nonconformities and support corrective actions; * Develop manuals, procedures, and work instructions; * Track indicators, goals, and critical process analyses; * Conduct internal audits and support certification and accreditation processes; * Deliver training and guide internal departments on quality processes; * Provide support to internal and external customers, ensuring service excellence. **Requirements:** * Bachelor's degree in Biology, Biomedicine, Quality Management, or related fields; * Experience in the quality field; * Experience tracking and analyzing performance indicators; * Knowledge of audits, standards, and continuous improvement is a plus. **What We Offer:** * Meal Voucher * Food Voucher * Daycare Assistance * Dental Plan * Health Insurance * Life Insurance * Welhub (Gympass) * Workplace Gymnastics * Birthday Day Off * Birthday Gift * +Saúde Program (free telemedicine and telepsychology) * Gift for Expectant Mothers and Fathers * Christmas Bonus * Corporate University * Petlove (Pet Health Insurance) * Tuition Reimbursement * Parking Agreement or Transportation Voucher * Onhappy (exclusive travel platform with special rates) **General Information:** * **Working Hours:** 8:00 AM to 6:00 PM — Mon to Fri * **Contract Type:** Permanent * **Work Location:** DB São José dos Pinhais **Learn More About DB:** Since its inception, DB Diagnósticos has maintained the same purpose: to be an exclusive, high-excellence support laboratory. With 15 years dedicated to health promotion and nationally recognized across Brazil, DB features a modern infrastructure and broad diagnostic capacity. We have a high-performance team focused on quality and development, impacting the lives of thousands of people nationwide every day through accurate and reliable diagnostics. Want more details? Visit our page: https://lnkd.in/dhmTzG2n **What to Expect From Us!** We work for life — therefore, we take our mission very seriously! We aim to make a difference and impact people’s lives through our business, delivering agility and confidence in results. How do we achieve this? By valuing people, knowledge, quality, and growth! We are an inquisitive company that believes in change and innovation! To foster such values, we know we need great diversity — diverse people, ideas, ethnicities, cultures, religions, genders, and more — because only pluralism provides varied perspectives and stimulates innovation and growth. We offer a safe and collaborative environment grounded in respect and dignity. Here, you’ll find a space free from stereotypes, prejudice, and discrimination. So, after learning more about DB, does our worldview resonate with yours? Then join us and grow together! **Come Be DB!**
