Description
Job Summary:
Assist in post-sales and post-occupancy customer service, supporting inspections and satisfaction surveys.
Key Highlights:
1. Support post-sales customer service by conveying customers' needs
2. Conduct customer satisfaction surveys during the Post-Occupancy phase
3. Assist in inspections of units and common areas
* Assist in post-sales and post-occupancy customer service for developments.
**Responsibilities and Duties**
* Assist in inspections of units and common areas prior to formal handover to owners.
* Support post-sales customer service by relaying customers' needs and technical assistance requests to coordination.
* Conduct customer satisfaction surveys during the Post-Occupancy phase in accordance with the quality management system.
**Requirements and Qualifications**
* Currently pursuing a Bachelor's degree.
* Experience in customer service.
* Proficiency in Microsoft Office Suite.
* Preferred: Experience with post-sales processes.
**Additional Information**
* Salary + Meal Allowance + Health Insurance + Dental Insurance + Life Insurance + Transportation Allowance + Totalpass.
Since 1970, when a young engineer decided to found Plaenge, our purpose has always been clear: **to be a solid, ethical company with a real impact on people's lives.** More than 55 years later, we are proud of what we have built: projects that transform cities, relationships grounded in respect and trust, and a team that grows alongside our history.