JUNIOR OPERATOR / INTERNAL COMMERCIAL ASSISTANT

Description

Job Summary: The Junior Operator and/or Internal Commercial Assistant will handle active and/or receptive customer service, present products and services, conduct negotiations, and support sales processes with a focus on customer experience. Key Highlights: 1. Active/receptive customer service and negotiation via phone and digital channels 2. Support in sales processes, orders, activations, and after-sales 3. Ethical communication focused on customer experience **OPEN POSITIONS: Junior Operator and/or Internal Commercial Assistant – Curitiba/PR (On-site)** **Employment Type:** Permanent – CLT **Salary:** R$ 1.518,00 + Performance Bonus of R$ 450,00 to R$ 800,00 (based on operational metrics) **Location:** Curitiba – PR **This position is also open to persons with disabilities (PCD)** ### **Responsibilities** * Conduct active and/or receptive customer service via phone and digital channels; * Present products and services, highlighting benefits and commercial terms; * Conduct negotiations aimed at conversion, activation, or retention; * Support sales processes, orders, activations, and after-sales; * Record customer interactions, negotiations, and sales in internal systems; * Adhere to scripts, internal policies, and established goals; * Ensure clear, ethical communication focused on customer experience. ### **Requirements** * Be over 18 years of age; * Completed high school education; * Basic computer skills; * Strong verbal and written communication skills; * Commercial mindset with results orientation; * Prior experience in sales, customer service, or contact centers is desirable. ### **Available Shifts:** * **Work Schedule:** Monday to Saturday, 07:40–14:00 or 14:00–20:20; or * Monday to Friday, 14:20–20:40, and Saturdays, 09:00–15:20; or Monday to Friday, 12:00–20:12 ### **Compensation and Benefits** * Fixed salary + performance bonus; * Meal voucher or food allowance; * Transportation voucher; * Health and dental insurance; * Childcare assistance; * Discount club with partner companies; * TotalPass after probation period; * Career development plan and opportunities for internal growth. **Interested candidates please send resume to 41 8782-3416** Minimum Education Level: High School (Secondary Education) * transportation voucher * career development plan * Meal voucher or food allowance;