TRAINING AND SYSTEM SUPPORT ASSISTANT - Zone 03

Description

Job Summary: A hospital is seeking a Training and System Support Assistant to manage service tickets, conduct training sessions, configure user access, and test systems, ensuring compliance and process updates. Key Highlights: 1. Continuous support to the clinical team 2. User access management and information security 3. System updates and testing in the training environment The hospital seeks a Training and System Support Assistant in Maringá (Zone 03\). **Responsibilities:** Receive, classify, and route user service tickets. Clarify daily questions and respond to requests via service orders, recording response time. Schedule and deliver system training for new employees during onboarding, and provide continuous support to the clinical team. Manage user access (password and e\-mail configuration and blocking) in accordance with Information Security standards, and test new system versions in the training environment. Understand the institution's strategic map, stay updated on operational changes across departments, and ensure strict adherence to established processes and goals. Bachelor's degree in progress Required experience **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Attendance Bonus * On-site Meal * Meal Voucher * Pharmacy Benefit Plan * Medical Insurance * Dental Insurance * Birthday Day Off **Additional Information:** * Employment Type: Permanent \- On-site. * Duration: Full-time * Working Hours: To be determined.