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Technical Support Assistant
R$2,500/month
Indeed
Full-time
Onsite
No experience limit
No degree limit
R. do Rosário, 180 - São Francisco, Curitiba - PR, 80020-110, Brazil
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Description

Job Summary: The Technical Support Advisor in Curitiba/PR analyzes and details technical requirements specified in tender documents, providing internal and external technical support for tenders and products. Key Highlights: 1. Documentary technical analysis of tender documents and product specifications 2. Specialized technical support for tenders and internal teams 3. Continuous pursuit of knowledge and complementary solutions Job Responsibilities: The Curitiba/PR branch has an open position for a Technical Support Advisor responsible for documentary technical analysis of tender documents, where: * Daily analysis of documents and product specifications to meet technical requirements outlined in tender documents; * Identification of supplementary requirements related to tender specifications, such as deadlines, accessories, installations, certificates, etc.; * Clarification and resolution of technical queries with issuing authorities / Public Administration regarding tenders to minimize uncertainties; * Tabulation of product technical specifications; provision of technical support during the tender process based on tabulated analysis to relevant internal departments; * Technical follow\-up in cases involving tender award announcements; * Provision of technical support to the commercial and after\-sales teams upon request; * Technical assistance to the legal team for challenging, defending, or filing appeals related to tenders; * Technically “defend” the analysis versus non\-qualified products; * Pursuit of knowledge to understand technical requirements, thereby clarifying doubts or even requirements themselves; * Identification of complementary solutions, such as management software, among possible requirements associated with the products. Requirements: * Currently enrolled in an undergraduate program, minimum third year, in the field of technology; preference for Engineering * Intermediate proficiency in Microsoft Office * Intermediate English proficiency Benefits: meal allowance transportation allowance health insurance (Clinipan) dental insurance (Dentaluni) TotalPass pharmacy discount program Salary: R$2\.500,00 Minimum Education Level: High School (Secondary Education)

Source:  indeed View original post
João Silva
Indeed · HR

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