SUPPORT TECHNICIAN - Center

Description

Job Summary: A TI company is seeking a Support Technician to perform diagnosis, resolution, and ticket management, providing support for systems, hardware, networks, and Office 365. Key Highlights: 1. Diagnosis, resolution, and ticket management 2. Support for systems, hardware, networks, and Office 365 3. Equipment configuration and access control A technology solutions company seeks a Support Technician in Marechal Cândido Rondon (Center). 3AM IT is a company specialized in information technology solutions. We provide consulting, software development, and technical support services to companies across various sectors. **Responsibilities:** Local/remote Level 2 support, performing diagnosis, resolution, and ticket management, with support for systems, hardware, networks, and Office 365\. Responsible for equipment configuration, image deployment, access control, vendor coordination, and ensuring SLA compliance until final user validation. Previous experience as a Support Analyst, Technical Support Assistant, Customer Support Technician, or Support Specialist may indicate alignment with some of the responsibilities of this position. Completed technical qualification required. Relevant experience necessary. **Compensation and Benefits:** * Salary: 2\.700,00 * Kilometer reimbursement **Additional Information:** * Contract: PJ \- On-site. * Duration: Full-time * Working Hours: Monday to Friday, from 09:00 to 18:00\.