JUNIOR SUPPORT TECHNICIAN

Description

Job Summary: Join an engaged and passionate team dedicated to making a difference in innovative technology solutions. Key Highlights: 1. In-person work with a focus on IT technical support and customer service. 2. Opportunity for growth in an innovative technology company. 3. Seeking engaged professionals passionate about making a difference. We have an incredible opportunity for JUNIOR OPERATIONAL SUPPORT TECHNICIAN \- Curitiba \- PR Positivo S\+ is a technology company focused on innovative solutions across multiple sectors. We seek a team of engaged professionals passionate about making a difference. If, like us, you believe you can make a difference, join our team and grow with us! On-site work \- Monday to Friday during business hours **Requirements:** Basic knowledge of networking; Basic understanding of hardware and software; Familiarity with operating systems; Proficiency with ticketing tools; Experience in customer service; Experience in IT technical support; Previous experience in help desk; Experience in incident resolution; Telephony, databases, and networking; Experience in customer service; ITIL Foundation certification preferred. **CLT Employment \+ Benefits:** Medical and dental plans. Life insurance. Meal allowance/food voucher. Transportation voucher. Discount club. Access to Wellhub (gyms) and Mente Tranquila. Discounts on Positivo products. **Elleve Performance:** Discounts on universities and courses. And much more. If this position resonates with you and you want to grow with Positivo S\+, apply now and join our team! **Minimum Education:** Technical Course