Job Summary: This position involves technical support, IT equipment configuration and maintenance, system installation, and support for information security and IT operational routines. Key Highlights: 1. IT equipment configuration and maintenance 2. Technical support for users and systems 3. Support for information security and audits **Responsibilities:** * **IT equipment configuration and maintenance:** Installation, configuration, and updating of PCs and components according to IT standards. * **System installation and updates:** Assistance in configuring operating systems, software, and applications under supervision. * **User technical support:** Remote troubleshooting support for equipment, printers, Digital Certificates, and the Ippex system. * **Information security and audit:** Support for Digital Certificate audits and monitoring of backup routines. * **Support for IT operational routines:** Execution of general departmental tasks as directed by the responsible team. **What We Offer:** * **Hybrid work model** (2 days remote after gaining experience) * **Life insurance:** Protection and peace of mind for you and your family, ensuring security at all times; * **Parking:** For those who prefer the comfort of commuting by car; * **Birthday Day Off:** Celebrate your special day your way, with a well-deserved break; * **Birthday Gift Card:** R$200.00 gift card during your birthday month; * **Equipped meal area:** A cozy and functional space for you to enjoy your breaks; * **Sesc partnership for commerce workers:** Enjoy a high-quality network of services and leisure activities; * **Knowledge Corner:** Explore new horizons with books available to you; * **Fruit Corner:** Fresh fruits provided to all employees once per week; Employment Type: Full-time, CLT permanent contract Compensation: R$1.200,00 per month Benefits: * Transportation allowance Work Location: Hybrid remote work for Curitiba, PR