JUNIOR IT ASSISTANT

Description

Job Summary: We are seeking an organized and technology-focused IT Assistant to strategically support and sustain the company's technological operations, ensuring efficiency and security. Key Highlights: 1. Technical support to employees and administration of system access. 2. Equipment inventory control and corporate email management. 3. Installation, updating, and configuration of various software and equipment. **Job Description:** ---------------------- Are you an organized person who enjoys technology and seeks to transform challenges into practical and efficient solutions? Then join our team! We are looking for an IT ASSISTANT to strategically support and sustain the company's technological operations. This professional will play a fundamental role in organizing and controlling IT assets, supporting users, and ensuring the proper functioning of technological resources used daily. Responsibilities include providing technical support to employees, administering access to corporate systems, tracking service tickets, managing equipment inventory, and supporting maintenance of a secure, efficient, and industry-best-practice-aligned digital environment. Responsibilities: Create, configure, and assign corporate system access for new employees, ensuring user roles align with their job functions. Also responsible for deactivating access upon employee termination, safeguarding company information security. Provide technical support to users, addressing requests related to computers, printers, networks, corporate systems, and other technological resources used by the organization. Identify, analyze, and assist in resolving failures in internal systems, applications, and equipment; additionally, guide employees on correct software and device usage to promote best practices and greater operational efficiency. Install, update, and configure software, operating systems, and various equipment—including computers, routers, printers, and network devices—to ensure full functionality of the IT environment. Administer user access and permissions within corporate systems, ensuring compliance with internal information security policies. Log, track, and monitor technical service tickets, ensuring prompt response, appropriate prioritization of requests, and efficient resolution of incidents and service requests. Control and maintain up-to-date inventory of equipment and IT assets, ensuring organization, traceability, and efficient management of technological resources. Manage corporate email services, including account creation, maintenance, and deletion, as well as providing support for issues related to message sending, receiving, and synchronization—ensuring continuity and efficiency in internal communication. **Essential Requirements:** ------------------------------ * Completed High School Education **Desirable Requirements:** -------------------------- Experience in this field or related areas **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- YES **Benefits:** --------------- Meal Voucher; Fuel Allowance; Performance Bonuses; Health Insurance – Unimed National; Extended Maternity and Paternity Leave; Life Insurance; Company Anniversary Gifts; Special Campaigns and Activities for Celebratory Dates; Birthday Day Off; Career Development Plan; On-site Cafeteria; **Work Location:** ---------------------- GHELERE ADMINISTRATIVO