Infrastructure Assistant

Description

Job Summary: The Infrastructure Assistant will provide technical support, install and configure hardware/software, assist in server administration, and participate in IT projects. Key Highlights: 1. Comprehensive technical support for users and systems 2. Participation in IT infrastructure projects 3. Continuous improvement of infrastructure processes and solutions Opportunity for **INFRASTRUCTURE ASSISTANT** **Responsibilities:** * Provide technical support to users, including troubleshooting and handling service requests related to computers, peripherals, networks, and systems. * Perform installation, configuration, and maintenance of hardware and software on workstations. * Support server, network, backup system, and information security administration. * Participate in IT infrastructure projects, assisting with planning, implementation, and documentation. * Collaborate with the IT team on continuous improvement of infrastructure processes and solutions. * Monitor and perform preventive maintenance on equipment and systems. * Update and maintain technical documentation related to infrastructure. **Requirements:** * Bachelor’s degree in Information Technology, Computer Science, or related fields. * Experience in IT infrastructure support and administration. * Knowledge of Windows and Linux operating systems. * Familiarity with monitoring, virtualization, and automation tools. * Certifications in infrastructure technologies (e.g., CCNA, MCSE, ITIL) are considered a plus. * Experience in infrastructure migration and transformation projects is considered a plus. * Knowledge of cloud services (AWS, Azure, Google Cloud) is considered a plus. * Familiarity with monitoring and automation tools such as Zabbix, Ansible, Puppet is considered a plus. **Work Location:** Centro neighborhood, São José dos Pinhais/PR. **Working Hours:** Monday to Thursday, 08:00–18:00; Friday, 08:00–17:00. **Compensation:** * Competitive salary, * Meal allowance, * Food voucher, * Transportation allowance or on-site parking, * Life insurance, * Health plan (after probation period), * Dental plan (after probation period), * Pharmacy benefit (after probation period), * Semi-annual product bonus, * Tuition assistance (after one year of employment), Employment Type: Full-time CLT Salary: R$2.401,00 – R$2.402,00 per month Benefits: * Medical assistance * Dental assistance * Education assistance * Commercial agreements and discounts * Free parking * Life insurance * Meal allowance * Food voucher * Transportation allowance