Description
Job Summary:
We are seeking a proactive and communicative Junior Operational Support Technician to work on innovative solutions, providing essential technical support in microcomputing and user assistance.
Key Highlights:
1. Participation in innovative solutions and large-scale projects
2. Support in microcomputing and IT equipment rollout
3. Opportunity for professional growth and development
### **Opportunity | Junior Operational Support Technician – São José dos Pinhais/PR**
**Positivo S+** is a technology company focused on innovative solutions. We seek engaged professionals to join one of our major projects. If you seek growth and wish to make a difference in technical support, join our team!
**Main Responsibilities:**
* Receive and handle tickets via the **Synergy** system (N1)
* In-person counter support and field support (travel to the factory)
* Microcomputing support: desktops, laptops, monitors, smartphones, and tablets
* Perform IT equipment **rollout**
**Mandatory Requirements:**
* 1–2 years of experience in technical support / Help Desk
* Experience in customer service and user support
* Proactive, communicative profile with strong adaptability
* Intermediate/Advanced Spanish
**Education:**
* Technical or undergraduate degree in IT (in progress)
**Employment Type and Benefits:**
* **Type:** CLT (Consolidation of Labor Laws)
* **Positivo S+ Benefits:** Medical and dental plans, Life Insurance, Meal/Voucher Allowance, Discount Club, Wellhub (gyms), Mente Tranquila (mental wellness), and discounts on products and courses
* **Transportation:** Exclusively **chartered bus**
**Working Hours and Location:**
* **Schedule:** Monday to Friday, 5:40 AM to 2:20 PM
* **Location:** Avenida Renault, 1300 – Borda do Campo, São José dos Pinhais/PR
Want to join our team and showcase your talent? **Apply now** and grow with Positivo S+!
Minimum Education Level: High School (Secondary Education)
Languages:* Spanish (Advanced)