IT Assistant

Description

Job Summary: This professional will provide on-site and remote technical support, managing software, hardware, networks, and information security, as well as assisting in the implementation of new technologies. Key Highlights: 1. On-site and remote technical support for users 2. Hardware, software, and network maintenance 3. Information security support and system implementation **Main Responsibilities:** Provide technical support to users (help desk), both on-site and remotely Install, configure, and update software and operating systems Perform preventive and corrective maintenance on computers, printers, and peripherals Monitor network operations (internet, intranet, Wi\-Fi) Assist in server administration and data backups Control and organize IT equipment inventory Support information security (antivirus, access control, internal policies) Log and track technical support tickets Assist in implementing new systems and technologies Configure user accounts, e\-mails, and system access Document technical procedures and solutions **Common Requirements:** Basic knowledge of networking, hardware, and software Familiarity with operating systems (Windows, Linux) Experience with remote support tools Strong communication skills and problem-solving ability **Preferred Qualifications:** Technical or undergraduate degree in IT (or related fields) Certifications (e.g., ITIL, CompTIA, etc.) Prior experience in technical support Employment Type: Full-time CLT Salary: R$2\.000,00 \- R$2\.500,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Partnerships and commercial discounts * Free parking * Life insurance * Meal voucher Work Location: On-site