Field Support Technician

Description

Job Summary: Work as a Field Support Technician, providing Level 1 and Level 2 support for operating systems, networks, software, hardware, and printers, with a focus on microcomputing/telecom/field support. Key Highlights: 1. On-site technical support for various technologies. 2. Software, hardware, and printer maintenance and installation. 3. On-site customer support for microcomputing and telecommunications. We have been consolidating our position in the market since 2011 as a company specialized in IT solutions, offering End User Support and Professional Services. We are further expanding our market presence, with over 70 professionals distributed across various regions of the country, serving 100% of the national territory. Currently, we are recognized for the quality of our services, supporting major industry players and large IT clients such as Algar, Stefanini, Sonda IT, Tech Mahindra, Atos, Positivo, Atento, and others. Interested? Check out the opportunity we are offering: **Field Support Technician** Employment Type: CLT; Work Model: On-site \- Indefinite Period; Location: Cascavel, PR area Monday to Friday \| Business Hours. **Responsibilities:** Level 1 and Level 2 support; Support for operating systems and networks; Software, hardware, and printer maintenance and installation; and Image creation; On-site microcomputing/telecom/field support at client locations. **Requirements and Qualifications:** Knowledge of infrastructure and microcomputing; Knowledge of equipment preparation, imaging, installation, and configuration; Knowledge of Windows; Must have HDD, notebook, USB flash drive, console cable, and Android smartphone with internet access; Must own a vehicle (car) and hold a valid driver's license; Willingness to travel; Minimum Education: Technical Course Desired Education: * Internet Informatics, Technical Course * Systems Analysis and Development, Higher Education * Informatics, Technical Course * Information Technology, Higher Education Driver's License Category: B Own Vehicle Willingness to Travel * Dental Plan * Meal Voucher * Mileage Reimbursement * Health Insurance * College Scholarship * Life Insurance * Food Allowance