Espec Select One

Description

Job Summary: The Select One Specialist will serve digital customers at the beginning of their Select journey, focusing on premium experience, convenience, and consultative sales. Key Highlights: 1. Serve and engage customers 100% digitally (chat/video/app) 2. Conduct consultative sales of financial products 3. Stay familiar with Santander’s digital solutions Espec Select One Country: Brazil If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem committed to helping individuals and businesses thrive. Here, you’ll have the space to create the new, challenge the market, and question the status quo. It’s about balancing urgency for both the present and the future — always serving customers in the best possible way. It’s about being part of a global company that values diversity across all dimensions and embraces a horizontal organizational culture. At Santander, we uphold a horizontal culture composed of four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become an **Select Specialist One**, where you’ll be hired as a Specialist — the primary subject-matter expert in your area. **Your role here will be:** You will serve customers at the beginning of their journey in the Select universe, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. **Key Responsibilities** * Serve and engage customers 100% digitally (chat/video/app); * Update customers in the Select portfolio, presenting segment benefits and differentiators; * Conduct consultative sales of low-complexity credit, investment, and insurance products; * Collect and update data; * Stay familiar with digital solutions, with focus on the Santander ecosystem; * Resolve requests remotely. **Behavioral and Technical Competencies** * Advanced knowledge of customer experience; * Experience in sales and proficiency in using digital tools. **Education/Certifications** * CPA 10 (mandatory); * Applicable experience in remote customer service; * Proficiency in digital service channels, customer journey, and financial products. If this resonates with you, join Santander! **BENEFITS** * Variable Compensation (PLR + RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Childcare/Babysitter Allowance; * Gympass or Totalpass; * Transportation Allowance; * Nascer Program; * Be Healthy — A program encouraging healthier habits; * PAPE — Specialized Personal Support Program. So? Ready to be called? In our branches (agencies), we count on the market’s top-performing managers — who stand beside customers to meet their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ #AquiSuaChamaTransforma #VemProSantander #VemSerChama