**RESPONSIBILITIES:** * Separates, controls, and delivers materials to students, and dispatches/receives materials to/from the IES’s registered laboratories, in accordance with established procedures; * Provides timely, ethical, attentive, and diligent customer service—via telephone, email, WhatsApp, and in person—to internal and external IES clients, addressing their general needs; * Conducts periodic inventory checks and requests quotations from suppliers to ensure all necessary supplies are available, per institutional procedures; * Maintains physical documentation files orderly and up-to-date, requesting missing documents and ensuring proper completion, thereby safeguarding the accuracy of such documentation in compliance with legal requirements and organizational processes; * Prepares key reports to support operational information and control needs within the department; * Provides generalist support to the finance and reception areas of clinics, as required or as specifically assigned by direct management; * Provides generalist support on legislative and legal matters requiring document sorting, file management, and other related tasks, as well as gathering information for audits. **QUALIFICATIONS:** * Minimum Education Level: Completed High School * Preferred Education Level: Technical or Undergraduate Degree (in progress) * Preferred Field of Study: Administration * Six months of professional experience; experience in clinical services companies is a plus; * Basic proficiency in Microsoft Office Suite; * Empathy, attentiveness, flexibility, organization, and ability to efficiently manage conflicts; * Strong reading and writing skills, interpersonal communication abilities, and human-centered approach. **Availability to work Monday through Friday, 9:00 AM to 7:00 PM, and Saturdays on a rotating schedule with hour compensation when necessary** Employment Type: Full-time CLT Salary: R$1,600.00 – R$2,218.26 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Food voucher * Transportation voucher Selection Question(s): * What is your expected salary?