Inbound Team Leader | Governor Celso Ramos

Description

Job Summary: Join the team leading logistics in Latin America, delivering world-class customized solutions and integrating local and regional carriers. Key Highlights: 1. Lead logistics in Latin America with customized solutions. 2. Be a protagonist in development within an environment full of opportunities. 3. Excellent work climate for a great experience. At Mercado Envios, we manage the inventory of sellers and deliver products to buyers, enhancing their experience on our platform. In a constantly evolving world, our ability to quickly deliver products purchased via Mercado Livre has become a requirement to compete. Join the team leading logistics in Latin America, delivering world-class customized solutions and integrating local and regional carriers through borderless commerce. **What are the challenges of this position?** * Plan and ensure short-term demand and staffing requirements for the area; * Manage the team’s work schedule, monitoring tardiness, absences, leaves, overtime, and time banks, while executing routine operational process actions with excellence; * Monitor team deliveries and development, conducting evaluations, providing feedback, and referring team members to training; * Ensure compliance with people management processes and maintain close contact with all levels, disseminating our cultural principles; * Standardize and optimize operational shift handovers, ensuring proper communication of relevant topics and appropriate team allocation according to demand. **What are the required qualifications for this position?** * Completed undergraduate degree; * Experience managing operational teams with well-defined processes and routines; * Experience in people management focused on safety, quality, and productivity; * Availability to work rotating shifts and on-site at Governor Celso Ramos. We offer you: * The opportunity to be part of an entrepreneurial company where we love thinking big and long-term. * The chance to drive your own development in an environment rich in opportunities, learning, growth, expansion, and challenging projects. * Collaboration and knowledge sharing with outstanding professionals and experts. * An excellent work climate, with everything you need to have a great experience. :) Join our team! Mercado Livre does not contact candidates offering job opportunities in exchange for payment. All open positions are available on our careers website. If you receive any request for money, be cautious!