Description
Job Summary:
Professional responsible for telephonic contact with debtors, information gathering, and negotiation of amicable collection agreements.
Key Highlights:
1. Negotiation and assertive communication experience
2. Results-oriented and organized
3. Bonus: Experience in banking/financial market
Main Responsibilities:
* Telephonic contact with debtors and guarantors for collections;
* Collection of information such as expected regularization date and updated outstanding balance;
* Inputting debtor information into the system to support ongoing negotiations;
* Clarifying any questions raised by cooperative members;
* Conducting amicable collection contacts with assignors and drawees;
* Negotiating agreements for receipt of outstanding amounts;
Key Competencies:
* Negotiation, agile decision-making, critical thinking, organization, self-confidence, impact and influence, results orientation, and assertive communication.
Bonus Qualifications:
* Experience in banking, financial market, or knowledge of FIDC.
Minimum Education: Bachelor's Degree
Languages:* Portuguese (Native)
* Medical assistance
* Meal allowance
* Food allowance
* Transportation allowance
* Dental assistance
* Performance bonus