Description
Job Summary:
Professional responsible for performing general administrative tasks, organizing documents, managing spreadsheets, and providing operational support to customer success.
Key Highlights:
1. Supporting operational routines related to customer success
2. Scheduling and conducting customer satisfaction surveys
3. Assisting in managing deadlines and administrative tasks
**Job Description:**
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Perform general administrative routines; Read, analyze, and organize documents; Control and update spreadsheets and reports; Input operational information into internal systems; Monitor and record performance indicators; Assist in managing deadlines and administrative tasks; Support the organization of physical and digital files; Perform data entry and updates in systems; Assist in monitoring social media information for performance indicator tracking; Schedule customers for digital certificate issuance; Conduct and monitor customer satisfaction surveys; Support operational routines related to customer success; Provide support to other departments as needed.
**Essential Requirements:**
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Effective Communication
Completed High School
Basic Computer Skills
Internet and Social Media
Microsoft Office Suite
**Desirable Requirements:**
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Incomplete Higher Education
**Employment Type:**
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CLT
**PwD (Persons with Disabilities):**
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NOT APPLICABLE
**Salary:**
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$2,829\.21
**Benefits:**
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Meal Voucher, life insurance, and day off
**Work Location:**
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OCVEL LTDA
**Working Hours:**
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07:42 \- 12:00 / 13:30 \- 18:00