AGRO Relationship Manager

Description

Job Summary: A professional responsible for managing and serving the AGRO cooperative members' portfolio, with a focus on prospecting, maintenance, and negotiation to drive institutional growth and member satisfaction. Key Highlights: 1. Manage the AGRO cooperative members' portfolio 2. Conduct prospecting and negotiation of financial services 3. Member retention and satisfaction **Job Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8:00 AM to 5:00 PM, with a 1-hour lunch break **Experience Level:** Professional **Employment Type:** Permanent – CLT Manage and serve the AGRO cooperative members' portfolio through monitoring reports, prospecting visits, maintenance activities, and direct negotiation with members, in compliance with operational guidelines, aiming to expand market presence, achieve established sales and business targets, and foster institutional growth, business results, and member satisfaction aligned with their needs. 1\. New AGRO Client Prospecting \- Conduct on-site visits to designated locations, offering financial services, products, and solutions tailored to client needs, aiming to increase the active membership base and product portfolio. 2\. Registration Data Update \- Collect necessary documents to keep internal registration records up-to-date, enabling more accurate assessment of operations and business activities related to each member. 3\. Product Negotiation \- Offer products and services according to each member's specific needs, leveraging deeper knowledge of the member’s profile, aiming to enhance user satisfaction, improve productivity, and strengthen member loyalty. 4\. Customer Portfolio Management \- Manage assigned customer portfolios using specific reports and performance indicators, aiming to improve service quality, retain members, and mitigate impact and risks to the cooperative. 5\. Financial Transaction Negotiation \- Gather required information to conduct financial assessments based on accounting data, interviews, and market knowledge, aiming to deliver accurate analysis of members’ actual financial needs and repayment capacity. **Requirements:** National Driver’s License and personal vehicle; Experience in a financial institution; Experience serving the AGRO sector; Sales experience; Strong communication skills; Basic Office software proficiency; CPA 10\. **Benefits:** Annual Bonus, Childcare/Babysitter Allowance, Sickness Allowance, Education Allowance, Supplementary Pension, Day-Off, Payroll-Deductible Loan, Extended Maternity Leave, Performance Incentive Plan, Health Insurance, Dental Insurance, Private Pension Plan, Life Insurance, Sicoob University, Meal Voucher