**Cloud IT Analyst:** The Cloud IT Analyst is the professional responsible for analyzing and planning computing environments that contribute to the organization's development, building structured and well-defined processes with appropriate models for each situation, contributing to the construction of an IT architecture consistent with the organization's strategic objectives. Achieving operational excellence in delivering more agile and accurate services is a key mission for the IT analyst; the intrinsic relationship with internal and external clients, along with continuous availability of the components that make up the IT infrastructure, strengthens this commitment. **Responsibilities and duties** **Responsibilities and duties** ----------------------------------- * Analyze and plan corporate computing environments accurately and effectively in Cloud Computing; * Evaluate tools and applications that meet organizational needs, conducting tests and monitoring components; * Accurately address requests created by employees, registering and resolving them according to IT procedures; * Provide technical support, preventive and corrective maintenance in Oracle Cloud (OCI) environments; * Perform implementations in Cloud Computing environments and resources; * Collaborate with other departments in reviewing and developing IT infrastructure projects related to Cloud Computing operations; * Develop corporate standards ensuring compatibility and integration with various systems and platforms; * Guide and train support teams; * Ensure execution and compliance with IT policies and procedures; * Test and monitor system performance, identifying failures and executing improvement procedures; * Prepare technical documentation of activities, processes, and procedures carried out during daily tasks, using practical and objective writing; * Understand the main concepts related to information security and the General Data Protection Law, consistently applying recommended best practices. **Requirements and qualifications** **Requirements and qualifications** ------------------------------ * Degree in Systems Analysis and Development, Information Technology, or related fields, or currently pursuing such a degree; * Knowledge of virtualization solutions; * Familiarity with Cloud solutions (Oracle Cloud, Azure, AWS); * Resilience and teamwork skills; * Knowledge of Cloud Computing (IaaS, PaaS, SaaS); * Proficiency in IT infrastructure components (servers, networks, operating systems, etc.); * Knowledge of Information Security; * Understanding of IT service management frameworks (ITIL, Cobit5\); * Certifications in the field will be considered a differentiator; * Infrastructure as code (CI/CD, Terraform); * Familiarity with automation tools. **Additional information** **Benefits of being a Viasofter!** Meal or food allowance – you choose! Transportation allowance Remote work assistance (where applicable) Postgraduate assistance \+ partnerships with Unidep and Unimater (exclusive discounts) Support for external courses and language learning Access to Alura and Hok platforms Structured feedbacks and Individual Development Plan (IDP) Mentoring program with experts Life insurance Health plan with co-payment Dental plan Psychotherapy partnership Incentive for sports activities Referral Bonus – refer talents and get rewarded! Technical and behavioral development events Partnerships with various establishments for exclusive benefits Day off on your birthday ***Extremely important:*** *If you meet the requirements and feel aligned with joining our team, that’s all that matters! We look for people with the ability and willingness to transform, to be protagonists, regardless of where they live, age, race, color, religion, being PwD, gender identity, or sexual orientation. If your profile and values align with ours, join VIASOFT!* **VIASOFT** is an expert in every segment it operates, becoming the **smartest choice** for companies seeking **evolution, innovation, and sustainable growth.** **We are driven by challenges and guided by excellence!** Over **35 years of history**, we have built a strong team, united by solid values and a culture of **results, recognition, growth, and celebration**. This is our **VIASOFT DNA**! Here, we work with **absolute focus on customer success**, we constructively challenge the status quo, and constantly strive to **do more and better**. **Come achieve more with us!**