CRM Analyst

Description

Job Summary: Professional to work on data analysis, performance reporting, team collaboration, and dashboard development for campaign optimization. Key Highlights: 1. Collaboration with sales and support teams 2. Development of interactive dashboards in Power BI 3. Participation in CRM continuous improvement initiatives Description: Apply quickly via email: Requirements and Qualifications: * Degree in Business Administration, Marketing, Commercial Management, or related fields; * Proficiency in Microsoft Office suite and digital tools; * Prior experience with any CRM tool; preferred: Syonet, RD Station, or Microsoft Dynamics 365; * Knowledge of Power BI and digital campaigns. Desirable: * Experience in retail companies, car dealerships, or businesses with high-volume customer relationship management; * Organizational skills and attention to detail, ensuring quality in segmentation and automation; * Proactivity, with ability to identify opportunities and implement solutions; * Strong communication and teamwork skills, interacting across different departments; * Results-oriented mindset, aligning actions with engagement, conversion, and customer retention goals; * Disciplined and reliable profile, ensuring data integrity and campaign consistency; * Analytical and data-driven profile, with ability to interpret information and propose improvements; * Interest in continuous learning and staying updated on CRM best practices and trends. Responsibilities and Duties: * Generate weekly campaign performance reports to support strategic decision-making * Collaborate with sales and support teams to ensure consistent data and improve lead quality * Develop interactive dashboards in Power BI for real-time metric visualization * Participate in CRM continuous improvement initiatives and propose innovative solutions Benefits: TotalPass., Life Insurance, Meal Voucher, Dr. Move Telemedicine Benefit (including telepsychology, nutritionist, and sports coaching)., Transportation Voucher., Health Plan, Pharmacy Discounts, Birthday Day Off., Dental Plan., Goodard: Prepaid Credit Card, Honda Product Discounts. Work Schedule: Monday to Friday, from 8 a.m. to 6 p.m. Knowledge: Education: Bachelor's Degree — Business Administration, Commercial Management, Marketing, Advertising and Public Relations — Completed 2511190202461820737