**A COMPANY THAT TRANSFORMS PUBLIC MANAGEMENT** We connect specialists from all areas to contribute intelligent and innovative solutions for efficient management! EQUIPLANO works to serve the development of public administration. Our **PURPOSE** is to share knowledge, experience, and solutions that enable us to **SIMPLIFY** the way we conduct more agile, efficient, and transparent **MANAGEMENT**. A PIONEERING, STRONG, and COMPETENT company with a recognized and valued history among employees, partners, and customers. **Want to contribute?** Then we want you on our team! \#BeEquiplano and help drive this development! **Responsibilities and duties** Provide technical support and training to internal and external customers of the organization on low- and medium-complexity activities, ensuring correct installation and operation of the systems developed by the company. Excel in studying, analyzing, classifying, maintaining, and guiding solutions related to support tickets. **Requirements and qualifications** * Bachelor’s degree completed in Administration, Accounting, or related fields. * Prior experience working with municipal governments will be considered an advantage. * Experience in customer service. **Additional information** **iFood Card** – valid for meals and food, making all your meals more convenient; **Career development opportunities**, because we want you to grow with us; **Private pension plan** **Health insurance with SulAmérica at no cost to you** – to ensure your well-being; **Dental insurance with SulAmérica at no cost to you** – to ensure a healthy smile and ongoing care; **Partnerships with educational institutions** – to boost your personal development; **Life insurance**, for your security and that of your family; **Birthday day off**, so you can celebrate your special day; **A COMPANY THAT TRANSFORMS PUBLIC MANAGEMENT** We connect specialists from all areas to contribute intelligent and innovative solutions for efficient management! EQUIPLANO works to serve the development of public administration. Our **PURPOSE** is to share knowledge, experience, and solutions that enable us to **SIMPLIFY** the way we conduct more agile, efficient, and transparent **MANAGEMENT**. A PIONEERING, STRONG, and COMPETENT company with a recognized and valued history among employees, partners, and customers. **Want to contribute?** Then we want you on our team! \#BeEquiplano and help drive this development!