Description
Job Summary:
Join a company whose DNA is rooted in sustainability, diversity, and innovation, offering a meaningful experience for its Ambassadors.
Key Highlights:
1. Provide excellent service to visitors and monitor visitor flow.
2. Support park opening, operation, and closing.
3. Assist visitors with inquiries and needs.
By joining Grupo Cataratas, you become part of a company that embodies sustainability, diversity, and innovation in its DNA, striving to leave a lasting legacy of positive impact on the world.
Here, we go beyond simply offering a job—we provide a meaningful and enriching experience for our Ambassadors. It’s no coincidence that we are today recognized as an outstanding workplace by our Ambassadors, certified by GPTW, FIA\-UOL, and Valor Carreira.
**Your Day\-to\-Day Responsibilities:**
* Provide excellent service to visitors.
* Control access and verify tickets.
* Support park opening, operation, and closing.
* Monitor visitor flow.
* Report incidents and irregularities.
* Support events and circuit organization.
* Assist visitors with inquiries and needs.
**What You Need (Requirements):**
* Completed high school education.
* Must be at least 18 years old.
* Prior experience in customer service required.
* Strong communication skills to facilitate visitor understanding.
* Availability to work weekends and holidays.
* Knowledge of English or Spanish is a plus.
**Work Location:**
* Triple Frontier Monument.
**Working Hours and Schedule:**
* Rotating 6-day workweek with 1 day off, including weekends and holidays.
* Shift: 1:00 PM to 9:20 PM\.
Come make a significant positive impact with us!
Minimum Education Level: High School (Secondary Education)
* Funeral assistance
* Life insurance
* Extended maternity/paternity leave
* Profit-sharing program
* Pharmacy discounts
* Fuel allowance
* Nutritional counseling
* Rest room
* Massage therapy
* Family-inclusive events and celebrations
* Wellhub/Gympass
* Up to 50% discount on park admissions
* On-site meals
* Childcare assistance
* Parking
* Dental plan
* Company tenure leave
* Annual performance evaluation
* Seniority-based salary adjustment
* Birthday leave
* Cultural allowance
* Psychological support
* Health insurance
* Welcoming room
* Nursing room
* Commuter allowance