Description: Work Schedule: 08:00 - 18:00 (Monday-Friday) + On-call duty according to schedule * Bachelor's degree required; * Experience leading Telecommunications Operations teams; * Experience in Deployment and Maintenance of Telecommunications Transmission Equipment (DWDM, SDH, etc); * Experience in Deployment and Maintenance of Optical Networks; * Experience in Activation and Maintenance of B2B (Corporate) Clients; * Knowledge in Operation and Maintenance of Power Equipment (DC power supply, VRLA, Lithium and vented battery banks, UPS, control and monitoring panels, Generator Sets, building electrical installations); * Knowledge in Operation and Maintenance of Air Conditioning Equipment (Installation and Maintenance of Split, Self-contained, Window Air Conditioners, copper piping installation, welding, insulation, filter cleaning, refrigerant charging, component replacement); * Valid CNH-B driver's license required; * Availability for travel and working on on-call and shift schedules; * Good organizational skills and experience using Microsoft Office Suite; * Professional may access power stations and work at heights; ________________________________ The following will also be considered strong differentials: * Knowledge of data analysis tools such as SQL, and ability to create queries. * Experience creating dashboards in PowerBI. * Experience implementing actions to improve Performance, Quality, and Processes. * Knowledge in process and KPI management. We are looking for someone to join Ligga's Field Operations Team! Your responsibilities will include: * Proactively lead various work fronts including deployment, expansion, and maintenance of the optical network, activation and repair of corporate clients, and maintenance of transmission and infrastructure equipment. * Identify gaps and root causes, propose solutions, plan improvement actions in affected areas, and develop refresher training; * Solve problems quickly and effectively, monitor necessary measures for full recovery of affected customers; * Work towards achieving company goals, interacting with internal departments and partner companies, evaluating performance and results, proposing quality and productivity improvements, and motivating stakeholders; * Responsible for supervising and monitoring third parties performing operational activities; * Comply with occupational health and safety and environmental procedures within operational routines; * Create managerial presentations in PowerPoint. 2510270202221771864