We are the Energisa Group! With over a hundred years of history, Energisa is the largest private group with 100% national control in the Brazilian electricity sector. Our diversified portfolio includes distribution companies, transmission concessions, large-scale renewable generation, an innovative brand of energy solutions – (re)energisa – offering distributed generation from renewable sources, free market energy trading, and value-added services, as well as a shared services center, a contact center company, and the fintech Voltz, the first in our sector in the digital banking market. Recently, we diversified our portfolio with the inclusion of natural gas distribution through the acquisition of ES Gás. Through our more than 17,000 employees, we transform energy into comfort and development for over 20 million people. We believe in the power of diversity and inclusivity to drive innovation and achieve incredible results. Everyone is very welcome here! Want to be part of this story? Check if this opportunity matches your profile and come with us on this selection journey! **Responsibilities and duties** * **Management of Public Sector client portfolio**, acting as a strategic link to ensure fast, personalized, and high-quality service. Managing collection actions for Public Sector clients; * **Management of collection activities**, monitoring delinquency, proposing solutions, and conducting negotiations to minimize financial risks. Technical Visits: Network improvement projects, public lighting yard upgrades; * **Handling requests received from the Public Sector**, ensuring prioritization, follow-up, and responses within established deadlines; * **Conducting technical visits**, monitoring network improvement works, public lighting yard updates, and other structural demands; * **Performing relationship and collection visits**, strengthening institutional ties, promoting transparency, and seeking customer satisfaction; * **Acting as a technology focal point**, developing and supporting the implementation of tools that bring improvements, efficiency, and process optimization; * **Anticipating needs and identifying opportunities**, proposing solutions that add value both for customers and for the group's business; * **Providing strategic information to managers and executives**, supporting decisions with reliable data, analyses, and reports; * **Monitoring and reporting during periodic meetings**, presenting demand status, key indicators, and achieved results. **Requirements and qualifications** * Completed secondary education; * Knowledge of Office tools (Power Apps, Power Automate, Power BI, SharePoint); * Intermediate-level Office Suite skills; * Driver's license category "B"; * Clear communication skills; * Travel availability. **What will be considered as a differentiator:** * Completed higher education or currently pursuing a degree; * Technical course in Electrotechnics. **Additional information** PEOPLE are our greatest ENERGY. Thinking about your well-being, we offer a range of benefits. Take a look at what you will have: • Food or meal allowance to shop for your home or eat at your favorite restaurant; • Health and dental plan for you and your family; • Private pension plan for your financial reserve and investments; • Childcare allowance to support you during the early years with your children; • Life insurance to give you and your loved ones greater peace of mind; • Profit sharing, as an incentive for your work and results; • Quality of life programs that ensure well-being and promote our employees' health; • Scholarship programs to support your professional qualification; • Gympass, giving you access to more than 18,000 gyms across Brazil. If you meet the job prerequisites, apply now and pay attention to these tips: • During the selection process, communication will occur via e-mail or phone. Ensure your details are up to date and monitor your inbox, including spam folders. Be attentive to incoming calls, as our corporate phones may have varying area codes. • If you receive negative feedback, don't get discouraged—keep an eye out for other opportunities. Did you know that **we are one of the largest groups in the Brazilian electricity sector?** With 120 years of history, we are an **ecosystem** of products and services focused on leading the energy transformation, connecting people and businesses to the best energy solutions and building a more sustainable world. We operate in 977 municipalities across all regions of Brazil, providing energy to over 20 million people. Our most visible work is in energy distribution, but we have much more to offer. In addition to 9 electricity distribution companies and 13 transmission concessions, we have a centralized photovoltaic generation plant and one of the largest distributed photovoltaic generation parks in the country, through our innovative brand (re)energisa. We also operate in the Free Energy Market, offering value-added solutions for our customers. Furthermore, we have diversified our portfolio with natural gas distribution and trading through the acquisition of ES Gás, and, since November 2024, with participation in the assets of Cegás, Copergás, Algás, and Potigás. We are also investing in the generation, distribution, and trading of bio-solutions such as biogas, biomethane, and biofertilizer through Agric. Our **mission** is to transform energy into comfort, development, and new possibilities sustainably. And for this, we count on approximately 17,000 employees who make a difference every day. You can also be part of this transformation story. Let’s together build a more sustainable world?